Spirit of the Role: As a Sales Team Leader, you will lead, inspire, and develop a high‑performing sales team to consistently achieve and exceed targets. You’ll combine strong people leadership with a data‑driven mindset, ensuring excellent customer experience while driving sustainable sales performance.

This role is ideal for a hands‑on leader who enjoys coaching others, improving processes, and translating strategy into daily execution. You’ll play a key role in shaping team performance, developing talent, and partnering with cross‑functional teams to continuously improve how we sell.

What You’ll Do:

• Lead & Develop High‑Performing Teams

• Coach, motivate, and develop sales agents through regular feedback and performance conversations
• Identify high‑potential talent and support career growth through targeted coaching and development plans
• Clearly explain what drives your team’s performance using concise, data‑backed insights

• Drive Sales Performance & Quality:

• Ensure consistent achievement of individual and team sales targets
• Identify training needs and support the design and delivery of effective training programs
• Develop, implement, and maintain quality assurance standards
• Own short‑term and long‑term KPIs for yourself and your team

• Operational Excellence:

• Oversee day‑to‑day sales operations, ensuring delivery against client SLAs
• Improve efficiency of existing processes and procedures
• Track staffing needs and support hiring and onboarding of new team members
• Ensure operational activities are delivered on time and within budget

• Cross‑Functional Collaboration:

• Partner with internal support teams to improve proprietary tools and systems
• Work closely with Legal and Safety teams to ensure compliance
• Maintain clear and consistent communication with management, staff, and external partners
• Participate actively in team meetings and broader operational initiatives

What You Bring

• 1+ year of people management or team leadership experience
• 3+ years of overall professional experience
• At least 1 year of sales experience, ideally in outbound sales, upselling, cross‑selling, telemarketing, ad sales, digital marketing, or relationship sales
• Proven track record of achieving targets and leading high‑performing teams
• Strong leadership, coaching, and people management skills
• Excellent communication and interpersonal abilities
• Confidence using CRM systems and sales analytics tools
• Strong problem‑solving skills with a data‑driven mindset
• Ability to thrive in a fast‑paced, dynamic environment
• Fluency in Spanish
• Good level of English




Why You’ll Enjoy This Role:

• Real ownership over team performance and development
• A clear opportunity to grow as a people leader in a sales‑driven environment
• Exposure to cross‑functional collaboration and strategic initiatives
• A role where your leadership directly impacts results and customer satisfaction


Why Join Us

We genuinely invest in our people and offer a competitive and well-rounded rewards package, including:


• Career counseling and continuous development support
• Additional paid time off
• Flexible benefits tailored to your needs
• Premium health and dental insurance
• Life insurance coverage
• Food vouchers and fuel card
• Multisport card
• Employee Assistance Program
• Bonuses for special occasions
• Share purchase options


Location: Sofia, Bulgaria Work Model: Full-time, office-based

About Accenture: At Accenture, our purpose is to deliver on the promise of technology and human ingenuity. With over 775,000 people worldwide, we help our clients and communities continuously reinvent and grow. We believe innovation thrives in an inclusive, diverse environment—one where everyone feels valued, empowered, and supported to do their best work. We take a holistic approach to well-being—physical, mental, and financial—and provide ongoing opportunities for learning, certifications, and career mobility. Recognized consistently as one of the World’s Best Workplaces™, Accenture is where you can make a real impact and build a meaningful career.

Join us and work at the heart of change.