Fantastic Services is an international company, a multi-operational business, which presently operates in 3 countries, on three continents: the United Kingdom, Australia, and the USA, where we provide a wide range of services to homeowners and commercial clients. We work with over 400 successful franchise partners and 2000 experts, providing more than 30 professional home services. Our Fantastic Philosophy - 360 degrees circle of happiness, is based on the simple idea of delivering a great service experience for all customers and Fantastic crews involved.

Job Overview:

At Fantastic Services, our success starts with our amazing sales team. We’re looking for a friendly, driven, and customer-focused Inbound Sales Representative to be the first point of contact for our customers.

If you excel at building relationships, listening to customer needs, and turning inquiries into sales, while enjoying an unlimited bonus – the more you book, the more you earn, this is your chance to make a real impact!

What you’ll do:

• Answer incoming calls from new and existing customers.
• Provide clear and engaging information about our products, services, and promotions.
• Understand customer needs and recommend the best solutions.
• Handle questions, concerns, and requests with professionalism and empathy.
• Process orders and update customer information in our database.
• Follow up with customers where needed to ensure satisfaction and encourage repeat business.
• Achieve weekly, monthly, and yearly sales targets through excellent service and consultative selling.
• Stay up to date on our services, offers, and policies to give accurate advice.

Competencies:

• Proven success in sales, customer service, or a similar role.
• Excellent communication and persuasion skills, balanced with professionalism.
• Strong organizational skills and attention to detail.
• Confidence, positivity, and motivation to meet and exceed goals.
• A passion for helping customers and building lasting relationships.

What we offer:

• Additional health insurance;
• An attractive unlimited bonus scheme;
• Embrace a supportive and collaborative workplace that genuinely appreciates your contributions;
• Engage in team-building activities and valuable social events;
• Contribute to meaningful projects that have a positive impact on the community;
• Participate in a workplace that fosters open communication channels and places a high value on employee feedback and active engagement;
• Access to a variety of professional development opportunities, including attending corporate training events, business simulations, conferences, and different mentorship initiatives;
• Opportunity to choose the most convenient learning events for yourself- such as personal consultation with a certified coach, psychologist, or other experts in the field of personal development;
• Food vouchers are available, as well as a Multisport card at an attractive rate;
• Take part in business trips to augment your professional growth;
• Enjoy a modern office atmosphere, featuring designated relaxation areas and recreational amenities;
• Celebrate your birthday with a half-day off.

If you are interested in this position, please send us your CV in English (pdf format).

All documents will be treated in the strictest confidentiality.