We look forward to welcoming you to the Kempinski Hotel Grand Arena Bansko – the most awarded 5 star international hotel in Bulgaria and the most modern winter resort in the Balkans. The hotel comprises 157 Alpine-style rooms and suites, superb conference facilities, lavish dining services, three restaurants and five bars and an award-winning spa center.

For our Kempinski Sales Team located in Sofia we are currently looking for a passionate Sales Manager who would love to craft a bespoke experience for our guests.

Key responsibilities:

• Responsible for key account management on an assigned account base ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.
• Responsible for prospecting new accounts.
• Responsible for all segments of assigned market, which may include, but not be exclusively limited to the local Bulgarian market.
• Conduct site inspections.
• Adhere to the Corporate SOP’s.
• Follow up of tentative bookings in the assigned markets.
• Detailed knowledge of competitor set.
• Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.
• Responsible for timely contracting from the client base responsible for.
• SMART contracting to ensure optimum yielding during annual rate negotiations.
• Attend trade shows, sales blitz, workshops, etc. in the assigned markets.
• Assist Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly.
• Assist the Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions.
• Document all sales actions in (S&C).
• Update OPERA contact database at all times.
• Cross sell other Kempinski Hotels.
• Understand, and follow the Company Sales Vision.
• Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.

Desired Skills & Qualifications:

• Bachelor’s degree or equivalent in any related field such as Hospitality Management or Tourism Management would be considered as an advantage.
• At least 2 years of experience in a Sales position preferably in an international five-star hotel.
• People orientation, problem solving & decision-making skills.
• Excellent communication skills and guest satisfaction orientation.
• Flexible and results-driven professional.
• Bulgarian– excellent oral and written skills.
• English – excellent oral and written skills. Other foreign language would be considered as an advantage.
• Proficiency in Microsoft Office (Word, Excel and PowerPoint)
• Micros Fidelio Opera and Sales & Catering knowledge would be considered as an

advantage.

We offer:

Company training, an exceptional opportunity for professional and career development, excellent team atmosphere. Benefit from more than 250 Kempinski online university courses free of charge as well as Cornell University Management studies at unbeatable corporate discounts.

If you are a positive person who loves challenges and likes to work in a dynamic team as well as gain a lot of knowledge and experience in an exceptionally pleasant working environment, you are welcome to become part of the huge Kempinski family! Start now your international hospitality career in one of the leading Luxury Hotel companies

Only the shortlisted applicants will be contacted. All applications will be treated in the strictest confidentiality.

About Kempinski

Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realize their full potential.

Embrace an experience as individual as you are!