RPA Operations Engineer

Challenge mastered.

#MakeITHappen

Did you know that A1 Bulgaria is working on international projects as well?

Our wide portfolio has long past the telecom services, and we are now offering digital solutions to millions of corporate, public, and private customers.

State-of-the-art technology, the latest innovations, and extremely talented professionals in various areas help us deliver the best-in-class products, services, and customer experience.

You’ll know A1 Bulgaria is the right place for you if you are driven by:

• Opportunities to learn and build your career;
• Meaningful work in a stable and fast-paced company;
• Diversity of people, projects, and platforms;
• A supportive, fun, and inspiring place to work.

Would you like to join us?

As an RPA Operations Engineer, you'll optimize robotic processes for peak efficiency and innovation, orchestrating seamless digital transformations with precision and flair.

Your daily routine would include:

• Initial process configuration, process scheduling and runtimes using RPA Supervisor;
• Handle start/stop of processes on requests;
• Monitor the existing processes, their performance and productive automations via BluePrism Control Room, RPA Supervisor, Grafana, AppDynamics, Camunda;
• Troubleshoot reported issues to identify the root cause of a failure or assign defect to proper teams for further investigation;
• Test delivered defects to ensure reported issues are solved and no regression has been introduced;
• Deploy automated workflows, following Change Management, Security and SOX rules;
• Create and maintain documentation on Confluence, Jira, ServiceNow, Remedy;
• Support RPA maintenance activities;
• Working closely with the other members of the team, following the Agile and Scrum methodology and sprints.

We’ll know you can make it if you have:

• Experience or knowledge of industry’s leading Robotics Process Automation products (BluePrism, UiPath, PowerAutomate etc);
• Hands-on experience Atlassian products
• Basic to medium SQL knowledge;
• Experience with xls macros and programming/software development such as REST Services, SQL, VBA and/or .NET will be considered as an advantage;
• University degree in Information Technology/ Computer Science or other technical education;
• Fluency in English.

Nice to have:

• BluePrism Certificates;
• Hands-on experience with Citrix Virtual Desktop Environments;
• Experience with monitoring tools (i.e. Grafana, AppDynamics, Splunk) and/or Cloud services;
• German language.

Our gratitude for the job done will be eternal, but we’ll also offer you:

• Innovative technologies and platforms to “play” with;
• Modern working environment for your comfort;
• Friendly, ambitious, and motivated teammates to support each other;
• Thousands of online and in-person learning opportunities to grow;
• Challenging assignments and career development opportunities in multinational environment;
• Attractive remuneration package;
• Flexible working schedule and opportunity for home office;
• Numerous additional goodies, including, but not limited to free A1 services, discounts, health insurance and services, sports center, childcare, team and family events, etc.