Remote Support Engineer for Unify OpenScape Business

You’ll know A1 Bulgaria is the right place for you if you are driven by:

• Opportunities to learn and build your career;
• Meaningful work in a stable and fast-paced company;
• Diversity of people, projects, and platforms;
• A supportive, fun, and inspiring place to work.

Would you like to join us?

Your daily routine would include:

• Provide technical support to clients using OpenScape Business systems remotely;
• Troubleshoot and resolve technical issues related to installations, configurations, and functionality. If it cannot be solved remotely, the ticket is handed over to 2nd level on-site support;
• Provide customers with a high-quality experience;
• Stay up-to-date with the latest voice networking technologies, trends, and best practices.

We’ll know you can make it if you have:

• Proven experience in providing technical support for telecommunication systems, preferably -OpenScape Business.;
• Strong knowledge of VoIP technologies, SIP trunking, and PBX systems.;
• Excellent analytical and communication skills;
• Self-motivated with a proactive approach to problem-solving;
• High level of written and spoken English;
• Higher technical education – specialty in the field of Telecommunications or Information Technology.

Our gratitude for the job done will be eternal, but we’ll also offer you:

• Innovative technologies and platforms to “play” with;
• Modern working environment for your comfort;
• Friendly, ambitious, and motivated teammates to support each other;
• Thousands of online and in-person learning opportunities to grow;
• Challenging assignments and career development opportunities in multinational environment;
• Attractive remuneration package;
• Flexible working schedule and opportunity for home office;
• Numerous additional goodies, including, but not limited to free A1 services, discounts, health insurance and services, sports center, childcare, team and family events, etc.

Sounds good? Apply now!

Only shortlisted candidates will be contacted.