At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our ever-growing network of happy candidates and clients is what drives us forward. Let’s shape the future together!

For one of our clients - a business solutions provider that supports public and private sector organizations in improving efficiency and delivering better customer experiences – Remote Sales Support Agent only with German (Part-time option).

Responsibilities:

• Assist customers in identifying products that meet their needs and provide tailored recommendations;
• Support the sales team by managing inbound sales inquiries and processing orders efficiently;
• Ensure accurate product information is communicated to customers, highlighting key selling points;
• Assist in upselling and cross-selling additional products to enhance the customer experience;
• Track sales performance and customer feedback to identify opportunities for improvement;
• Maintain and update customer records in the system, ensuring follow-up on potential leads

and opportunities.

Qualifications:

• Native or fluent proficiency in German, with excellent verbal and written communication skills;
• Experience in sales support, telesales, or a related customer-facing role is a plus;
• Strong understanding of sales processes and the ability to drive sales through customer

interaction;

• Ability to work autonomously, manage time effectively, and prioritize tasks in a remote environment;
• Experience with sales tools and platforms to track progress and manage customer

relationships;

• A proactive, results-driven attitude, with a focus on achieving sales targets and customer

satisfaction.

Our client offer:

• Meal vouchers and additional health insurance;
• Employee Referral Program;
• Performance based bonuses;
• Brand new office space with access to fitness classes;
• Supportive work culture with a healthy work-life balance;
• A diverse, multinational team with strong UK business culture connections.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next step. Kindly share your detailed resume in English when you get a chance. (and don’t forget to include the reference number SM_).

Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Astrea Recruitment, reg. No 1809).