OPEN A WORLD- YOUR WORLD

RECEPTIONIST

Overview of duties Welcomes guests and takes care of them from their arrival through to departure Contributes to guests permanent satisfaction by providing high quality services throughout their stay helps meet the department's quantitative and qualitative targets

Main responsibilities Carries out all operations concerning guest arrival and departure in compliance with internal procedures Informs guests about the formalities, any special conditions relating to their stay and the services available Handle phone calls Applies the procedures of internal audit Promotes the brand and Group loyalty program, adapting the sales pitch to suit the guest's needs

Profile Computer literate; experience with OPERA hospitality is a strong advantage Fluent in English, another foreign language is a strong advantage Good interpersonal skills, guest oriented and service minded Team spirit Good listening skills and ability to anticipate Good presentation and confident speaking skills Dynamic Sales oriented Copes well under pressure Strong sense of ethics

If you are interested send us your CV or call us: 0887463812