Product documentation is more than a necessity for us – it is a key pillar of product development. Our technical content empowers customers, partners, and internal target audiences to use our products correctly and effectively.

Join our international Technical Content Services (TCS) team in Sofia as a Professional Technical Writer & Terminology Specialist. In this hybrid role, you will create clear, user-focused technical content for complex software solutions while driving consistency in terminology across all languages.

A job that matters: Your Tasks

• Write and maintain technical documentation for complex software and product solutions, including visuals, ensuring compliance with editorial and regulatory standards.
• Collaborate on UI text standards and oversee validation and translation processes to ensure consistency.
• Assist the TCS team in improving and applying terminology best practices.
• Consolidate legacy terminology into a unified database.
• Assist in the transition to dormakaba’s preferred UI management tool.
• Support initiatives by actively engaging in team meetings and participating in working groups focused on developing guidelines, processes, and tools.
• Drive innovation by introducing new technologies such as AI-assisted term extraction, automated quality checks, and process optimization.

An experience that matters: Your Skills

• Degree, diploma, or certification in Linguistics, Translation, Technical Communication, or a related field.
• Training in terminology management and technical documentation.
• 3+ years of experience in terminology management and technical writing.
• Native or bilingual proficiency in English (C2 required).
• Experience with XML-based Component Content Management Systems (CCMS), preferably SCHEMA ST4.
• Hands-on experience with terminology tools, translation memories, and term extraction.
• Collaborative, structured, and curious approach to problem-solving.
• Proficiency in German is an advantage.
• Familiarity with UI validation and translation workflows is an advantage.
• Experience leveraging AI for terminology extraction, validation, or process automation is an advantage.

A workplace that matters: Our offering

• Best opportunities in a globally operating company valuing diversity, inclusion, sustainability and mutual trust
• Attractive remuneration package
• Opportunity for flexibility with a hybrid working model
• Home office allowance
• 25 days paid annual leave
• Additional health insurance
• Employee Assistance Program (Mental Health, Legal & Financial Counselling)
• 200 BGN Food vouchers
• Public transportation card
• Optional parking space
• Multisport card
• Language training opportunity
• Employee referral program
• Brand new modern office premises in a class A business building
• Fresh fruits in the office
• Training and mentorship programs
• Access to over 15,000 LinkedIn Learning courses to assist in your professional development