We are at the heart of every place that matters. As a leading global provider in the access solutions market for schools, banks, airports, hospitals, and hotels, we enable seamless movement within secure, safe, and sustainable places. Our work is IMPORTANT. YOU are important. We provide our people with the tools to shape their careers for growth. With around 16,000 employees worldwide, EVERY team member contributes to our mission and can make a positive difference. By working as one global team, we continue Growing the Business, Growing Together, and Growing Ourselves.

A job that matters: your tasks

• Create, process, and execute customer orders for products, projects, and maintenance/repair services for a designated dormakaba country/region
• Ensure accurate and timely entry of data into systems, maintaining data integrity and confidentiality
• Communicate with customers to confirm order details, address inquiries, and provide updates on order status
• Generate and issue invoices to customers in a timely manner, ensuring accuracy and compliance with company policies
• Assist in preparing reports and maintaining records and templates related to order management and invoicing activities
• Liaise with Local Sales teams, Supply Chain, Procurement, Finance, and Technicians to gather necessary information and ensure seamless order processing and invoicing

An experience that matters: your skills

• A degree in Business Administration, Supply Chain, Finance, Sales, or a related field is preferred
• Previous experience in a similar role within a sales and service back-office environment
• Experience in processing and executing customer orders, and generating and issuing invoices to customers
• High level of accuracy and attention to detail in processing orders and generating invoices
• Good verbal and written communication skills for effective interaction with customers, sales teams, and other stakeholders
• Proficiency in using ERP and CRM systems, as well as Microsoft Office Suite (Excel, Word, PowerPoint).
• Fluent Dutch and English

A workplace that matters: our offering

• Best opportunities in a globally operating company valuing diversity, inclusion, sustainability and mutual trust
• Attractive remuneration package
• Opportunity for flexibility with a hybrid working model
• Home office allowance
• 25 days paid annual leave
• Additional health insurance
• Employee Assistance Program (Mental Health, Legal & Financial Counselling
• 102,26 EUR Food vouchers
• Public transportation card
• Optional parking space
• Multisport card
• Language training opportunity
• Employee referral program
• Brand new modern office premises in a class A Business building
• Fresh fruits in the office
• Training and mentorship programs
• Access to over 15,000 LinkedIn Learning courses to assist in your development