Пълно описание
Operations Lead
Discover your Genius
About Genius Sports
Genius Sports is on a mission to be the must-have digital sports technology partner for all leagues, sports content providers, sportsbooks and brands.
By bringing together next-gen technology and the finest live data available, we’re enabling a new era of sports for fans worldwide and delivering experiences that are more immersive, interactive and personalized than ever before.
Operations Lead
The Role
As our Operations Lead in Sofia, you will lead the recruitment, onboarding, training, and performance management of Genius Sports' global network of statisticians. Working closely with operational stakeholders, you will help ensure high-quality sports data delivery by driving compliance, improving processes, and supporting the development of a high-performing team.
This is a leadership role with a strong focus on operational excellence, people development, and continuous improvement. You'll use data and insights to make informed decisions, manage risk, and help shape the future of our statistician network.
Working closely with internal teams and external partners, you'll ensure smooth operations, maintain expert knowledge of live scheduling procedures, and provide insightful reports to support decision-making and performance.
Key Responsibilities
Lead recruitment, onboarding, training, and performance management across the global statistician network.
Manage and develop a team of analysts, providing coaching, direction, and support.
Monitor data quality, performance trends, and compliance, taking action where needed.
Act as an escalation point for statistician performance, training, onboarding, and client queries.
Drive process improvements, risk management, and operational efficiency across the function.
What You'll Bring
Experience leading and developing teams in a fast-paced operational environment.
Strong analytical skills and a data-driven approach to decision-making.
Excellent communication, presentation, and stakeholder management skills.
Proven ability to prioritise effectively and perform under pressure.
Strong coaching and people leadership capabilities.
Excellent English and proficiency with Microsoft Office; Power BI is a plus.
It'll Be a Bonus If
You have knowledge of football, basketball, volleyball, or other major sports.
You have experience working with distributed or global workforces.
You have experience with reporting and data visualisation tools.
Our ways of working
We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location.
We're One Team. We're Brave. We Drive Change.
One team, being brave, driving change
We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference.
We are One Genius.
The way we think and behave is shaped by our core values.
We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference.
Please let us know when you apply if you need any assistance during the recruiting process due to a disability.
What’s in it for you?
As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career.
Vacation
25 days per year
+Christmas to New Year off
+Enhanced maternity paternity leave
+Medical, dental & vision cover
+Access to a world class learning platform
+Workcation (1 month working from anywhere in the world)
+Electronic food vouchers: sport and transport allowance
Find our more and join the team below!
Discover your Genius
About Genius Sports
Genius Sports is on a mission to be the must-have digital sports technology partner for all leagues, sports content providers, sportsbooks and brands.
By bringing together next-gen technology and the finest live data available, we’re enabling a new era of sports for fans worldwide and delivering experiences that are more immersive, interactive and personalized than ever before.
Operations Lead
The Role
As our Operations Lead in Sofia, you will lead the recruitment, onboarding, training, and performance management of Genius Sports' global network of statisticians. Working closely with operational stakeholders, you will help ensure high-quality sports data delivery by driving compliance, improving processes, and supporting the development of a high-performing team.
This is a leadership role with a strong focus on operational excellence, people development, and continuous improvement. You'll use data and insights to make informed decisions, manage risk, and help shape the future of our statistician network.
Working closely with internal teams and external partners, you'll ensure smooth operations, maintain expert knowledge of live scheduling procedures, and provide insightful reports to support decision-making and performance.
Key Responsibilities
Lead recruitment, onboarding, training, and performance management across the global statistician network.
Manage and develop a team of analysts, providing coaching, direction, and support.
Monitor data quality, performance trends, and compliance, taking action where needed.
Act as an escalation point for statistician performance, training, onboarding, and client queries.
Drive process improvements, risk management, and operational efficiency across the function.
What You'll Bring
Experience leading and developing teams in a fast-paced operational environment.
Strong analytical skills and a data-driven approach to decision-making.
Excellent communication, presentation, and stakeholder management skills.
Proven ability to prioritise effectively and perform under pressure.
Strong coaching and people leadership capabilities.
Excellent English and proficiency with Microsoft Office; Power BI is a plus.
It'll Be a Bonus If
You have knowledge of football, basketball, volleyball, or other major sports.
You have experience working with distributed or global workforces.
You have experience with reporting and data visualisation tools.
Our ways of working
We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location.
We're One Team. We're Brave. We Drive Change.
One team, being brave, driving change
We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference.
We are One Genius.
The way we think and behave is shaped by our core values.
We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference.
Please let us know when you apply if you need any assistance during the recruiting process due to a disability.
What’s in it for you?
As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career.
Vacation
25 days per year
+Christmas to New Year off
+World mental health day off
- Other Leave
+Enhanced maternity paternity leave
+Volunteer day
- Health
+Medical, dental & vision cover
+Mental wellbeing support and EAP
- Development
+Access to a world class learning platform
+Budget for external courses
- Concessions
- Other perks
+Workcation (1 month working from anywhere in the world)
+Electronic food vouchers: sport and transport allowance
Find our more and join the team below!
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- local_diningБезплатни Храна и Напитки
- schoolБезплатни Обучения/Курсове