We are а Bulgarian company with over 20 years of experience and more than 3,000 employees, recognized as one of the global leaders in the development, manufacturing, and distribution of gaming products.

The company’s focus is the development, production, marketing, sales, and technical support of a diverse range of products.

With a fully integrated 360-degree production cycle, cutting-edge manufacturing facilities, a prime office location in Sofia, and a presence on five continents through nearly 30 offices, we deliver comprehensive solutions for the gaming industry and continuously raise the bar for player experience.

We invest in innovation and in the people behind it – our team. With a forward-looking mindset and a drive for growth, we create a diverse portfolio of products that are shaping the future of the gaming industry. In connection with its continuous and dynamic development and the expansion of its activities, the company is looking for a responsible person for the position of Operational Support Specialist.

Responsibilities:

• Provide information related to the positioning of the company's products on the markets;
• Process and analyze various kinds of data and prepare reports;
• Communicate and coordinate with various divisions in the company;
• Assist in resolving problem situations in the daily work process;
• Participation in the process of implementing, testing software and applications, as well as improvements of existing applications;
• Prepare test scenarios and test cases;
• Performing tests (manual), identifying and documenting any non-conformity during the testing process;
• Defect reporting and tracking;
• Create and regularly update the related documentation;
• Assist in the preparation of procedures and rules related to the activities of the department;
• Gain wide knowledge about the products and services of the company;

Requirements:

• Very good command of English (minimum B2) - spoken and written;
• Very good knowledge of using MS Office (Excel functions especially);
• Logical thinking with analytical skills and attention to detail;
• Completed secondary education;

Advantages:

• Higher education in the field of: Mathematics, Information Technology, Technical/Engineering Sciences, or other related to the nature of work;
• Experience with Jira and Confluence or similar products;
• Knowledge and/or experience in the casino industry;
• Experience in testing: test preparation, test execution, test reporting;

What we offer:

• Attractive and motivating salary
• Family support benefits
• Additional Health Insurance Luxe package
• Multisport card Fully Paid
• Corporate Discounts
• Company training & Professional development
• 25 days paid vacation
• Team buildings & Social Events
• Free snacks, soft drinks, coffee, and fruits
• State-of-the-art modern office & Relax zone with games
• Free shuttles to Business Park

The position offers a permanent employment contract with ЕВРО ГЕЙМС ТЕХНОЛОДЖИ ООД.

Location: Sofia, street: Panorama Sofia 6, Business center Richhill