Fantastic opportunities working with the world's leading snack brand! Concentrix collaborates with the world’s leading snack manufacturer, which holds leading market shares in every category in which it competes, and maintains the No. 1 position globally in biscuits, chocolate, and candy. You will be the first point of contact, taking calls, responding to emails, and addressing web enquiries from consumers. You will have your customer service radar switched on and be ready to showcase your excellent communication skills, providing each customer with a professional and detailed response. In this role, you will provide support for a variety of brands and be required to remain knowledgeable on all brands and products, as well as maintain up-to-date knowledge on all the processes to support our consumers Want your weekends free? Not a problem! Our lines are open 9:00 am-6:00 pm Monday to Friday to help you strike an excellent work-life balance!

What do you need?

• You are fluent in English
• You are experienced with MS Excel
• Strong attention to details
• You are customer service oriented
• Have excellent interpersonal skills, self-confidence and are a strong team player
• Have analytical and problem-solving skills
• Ability to work from our office in Sofia

Your day-to-day role:

• Receiving and processing consumer post and incoming stock
• Arranging, packing and shipment of orders
• Overseeing, reporting & tracking inventory/stock.
• Undertake weekly and monthly billing and financials
• Processing invoices
• Providing accurate information and maintain detailed and in-depth checks
• Ensuring that all deadlines are met consistently

What do we offer?

• Full-time role with working shifts between 9:00 a.m. – 18:00 p.m., Monday – Friday
• Competitive salary
• Amafing office environement
• Comprehensive initial training and onboarding (fully paid by us)
• Continuous training and upskilling programs through Concentrix University
• Professional Development and Career Navigation programs to map out the steps in your desired development
• Health and Wellbeing initiatives
• Relocation support if needed (accommodation and travel expenses)
• Part of the additional benefits include Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!

Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team! External Referral Program - Bulgaria You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.

Concentrix Bulgaria is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.