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We are BULWORK:
Bulwork is the first IT recruitment agency in Bulgaria with 24 years of stable presence in the market. The company has established a reputation for delivering high-quality services to clients and candidates. We respect the candidates' wishes and strive to provide the best service by finding the most suitable and challenging job for them.
Our trusted client:
An international IT solutions and services company that delivers next-generation digital transformation and cloud experiences. The company is a global technology organization, helping its employees to develop their careers, take initiative, and think outside the box. Its culture is built on excellence, inspiring teamwork, and the continuous development of its bright minds.
Together with them, we are offering an excellent career opportunity to become part of a successful and constantly growing engineering division while taking the role of a:
MS WINDOWS / OFFICE 365 SUPPORT ENGINEER WITH GERMAN
Your responsibilities:
This role involves providing 2nd-level support for a wide range of IT systems, including Windows Server environments, VMware ESXi virtualization, Active Directory, and Microsoft 365 applications such as Outlook, Teams, and SharePoint. The responsibilities include patch management, resolving complex technical issues related to file sharing, user access, and server performance, as well as ensuring adherence to ITIL best practices. In this position, you will also communicate and work with cross-functional teams, contributing to documentation and helping enhance overall support efficiency.
All applications will be handled with strict confidentiality. Only short-listed candidates will be contacted. The candidates do not pay any taxes to the agency - the services are FREE OF CHARGE.
Bulwork Company LTD - IT Recruitment Agency (license No 2107 from 01.09.2016 from MLSP).
Bulwork is the first IT recruitment agency in Bulgaria with 24 years of stable presence in the market. The company has established a reputation for delivering high-quality services to clients and candidates. We respect the candidates' wishes and strive to provide the best service by finding the most suitable and challenging job for them.
Our trusted client:
An international IT solutions and services company that delivers next-generation digital transformation and cloud experiences. The company is a global technology organization, helping its employees to develop their careers, take initiative, and think outside the box. Its culture is built on excellence, inspiring teamwork, and the continuous development of its bright minds.
Together with them, we are offering an excellent career opportunity to become part of a successful and constantly growing engineering division while taking the role of a:
MS WINDOWS / OFFICE 365 SUPPORT ENGINEER WITH GERMAN
Your responsibilities:
This role involves providing 2nd-level support for a wide range of IT systems, including Windows Server environments, VMware ESXi virtualization, Active Directory, and Microsoft 365 applications such as Outlook, Teams, and SharePoint. The responsibilities include patch management, resolving complex technical issues related to file sharing, user access, and server performance, as well as ensuring adherence to ITIL best practices. In this position, you will also communicate and work with cross-functional teams, contributing to documentation and helping enhance overall support efficiency.
Essential requirements for the role:
- 1+ years of professional experience in 2nd-level technical / IT support or systems administration roles is a must
- Strong expertise in MS Windows Server operating systems (2016, 2019, 2022)
- Experience with Microsoft 365 administration and support (Exchange Online, SharePoint, OneDrive, Teams);
- Good knowledge of MS Active Directory management and troubleshooting, and experience with VMware ESXi environments;
- Solid understanding of networking concepts (TCP/IP, DNS, DHCP);
- Good understanding of ITIL principles and best practices;
- Strong communication, problem-solving, and analytical skills;
- Very good command of both the German and English languages (B2 level);
- Relevant certifications (MCSA, MCSE, ITIL Foundation) are considered an advantage, but are not mandatory!
- Excellent remuneration;
- FULLY REMOTE job in Bulgaria!
- Standard but still flexible working hours. No shifts!
- 25 days of annual paid leave;
- Annual performance-based bonus;
- Additional health insurance, sports card, and other social perks;
- Training and development support, including certification coverage and career growth opportunities;
- Different social initiatives and causes;
- Fast recruitment & selection process!
All applications will be handled with strict confidentiality. Only short-listed candidates will be contacted. The candidates do not pay any taxes to the agency - the services are FREE OF CHARGE.
Bulwork Company LTD - IT Recruitment Agency (license No 2107 from 01.09.2016 from MLSP).