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Position Overview

Delivering value to our customers through seamless and integrated technological processes is a key focus for dormakaba. Stable and reliable master data is the foundation that enables every transaction, every customer interaction, and every business decision across our global operations. Join our dormakaba business services Master Data team as a Master Data Expert to drive operational excellence at the heart of our data landscape. Execute complex master data activities within an international GBS environment, deliver against demanding SLAs and KPIs, and act as a trusted point of escalation for stakeholders across the globe. Work hands-on with SAP ERP across FI/CO/SD modules, analyze and profile large datasets, and continually challenge processes to deliver the most efficient and cost-effective ways of working. Collaborate closely with the Master Data Team Lead on harmonization and automation initiatives, support successful knowledge transfers and new project execution, and help us build a master data engine that powers dormakaba's digital enablement roadmap. What you will do

  • Ensure process documentation is prepared and updated regularly for all activities performed by the team.
  • Continually review, challenge and update process and practices to provide the most efficient and cost-effective best practice.
  • Ensure service delivery of the team is within the agreed SLAs and KPIs
  • Ensure successful activity transition and new project execution throughout the Knowledge Transfer, stabilization periods and beyond.
  • Oversee and execute daily activities, organize work with the rest of the team, set quality standards for the operational execution
  • Drive the team’s delivery ensuring efficiency timeliness and accuracy data and business information
  • Perform complex activities within the Master Data tower in the dormakaba business services
  • Act as a point of escalation for internal and external stakeholders
  • Closely collaborate with the Master Data Manager Head in driving harmonization and automation of data flows


What we require

  • 3+ Master Data Experience, in an international GBS environment.
  • Minimum BA, preferably in Accounting / Finance / Economy
  • E2E master data process knowledge for at least one data object.
  • Ability to analyze large datasets, perform data profiling and follow up on cleansing
  • Experienced in prioritizing tasks within a GBS organization.
  • SAP ERP experience with core data display, query builder and core business transactions related to FI/CO/SD modules
  • Advanced practical knowledge of ERP systems (Navision, SAP); MS Office (Excel) and Hyperion as a strong plus
  • English skills sufficient for verbal and written business communication (intermediate at least)
  • Collaborative, disciplined, responsible, innovative and open for changes
  • Ambitions to learn and develop


What we offer

  • Best opportunities in a globally operating company valuing diversity, inclusion, sustainability and mutual trust
  • Home office allowance
  • 25 days paid annual leave
  • Additional health insurance
  • 102.26 EUR Food vouchers
  • Public transportation card
  • Multisport / Coolfit card
  • Opportunity for flexibility with a hybrid working model
  • Employee Assistance Program (Mental Health, Legal & Financial Counselling)
  • Language training opportunity
  • Brand new modern office premises in a class A Business building
  • Employee referral program
  • Fresh fruits in the office
  • Training and mentorship programs
  • Access to over 15,000 LinkedIn Learning courses to assist in your development


Who we are We are at the heart of every place that matters. From automatic doors to cloud-based access management – as a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. With over 160 years of experience and a focus on excellence and innovation, we offer exciting opportunities to grow in an environment where you can make a real impact. At dormakaba, you are encouraged to take initiative, develop your skills, and build your career alongside 16,000 experts worldwide who are setting industry standards every day. Work in a place where you matter – apply now!


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