Here at TTEC, we strive to exceed expectations in every aspect of our operations with a focus on efficiency, reliability, and customer satisfaction. We are currently seeking a skilled Logistics & Fulfillment Specialist to join our team in Sofia, Bulgaria and contribute to our continued success.

We lead our lives reaching for the amazing. We are innovators who make fascinating things possible. We spark creativity and never accept “can’t.”

About TTEC: We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.

As a TTEC Customer Experience Champion, You’ll Enjoy:

• Competitive annual base salary;
• Continuous paid training on the latest technology;
• Additional health insurance and reimbursement for medical and dental services;
• Food vouchers from the first month + corporate discounts;
• 20 Annual leave days;
• Relaxing room;
• Potential for rapid advancement in many fields, and throughout 17 countries!

What You’ll be Doing: As a Logistics & Fulfillment Specialist you will work on various issues related to the logistics support of our customers ensuring all tasks and requests are processed on time and in compliance with the highest standards of quality. We strive on offering the very best levels of customer service and believe in "what we say and how we say it" leaves a lasting impression with our customers. Therefore, we will provide you with all the necessary tools, training and confidence needed to do a great job.

On a typical day, you’ll:

• Work collaboratively with other departments to incorporate logistics with company procedures and operations;
• As directed assists in packing products to ship necessary items;
• Work with the Logistics Manager to strategically manage and organize the warehouse in compliance with company’s policies ad vision;
• Maintains inventory of shipping supplies;
• Monitors inbound and outgoing deliveries;
• As directed, research ideal shipping techniques, routing, and carriers.

Why You? What You Bring:

Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. We are looking for dynamic, resilient candidates, with a positive attitude and excellent interpersonal skills. To succeed in this role, you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. If the ability to connect yourself is what you bring to the table… along with the following:

• Good verbal and written communication skills;
• Have attention to detail;
• Good time management skills;
• Experience working with electronic data;
• Perform other duties as assigned by Management.

Join our team and be a part of our commitment to excellence in logistics services! We look forward to receiving your application.

Please send your CV in English.

All documents will be treated in the strictest confidentiality. Only short-listed candidates will be invited for an interview.