L2 Support Engineer (Linux/SQL)

You’ll know A1 Bulgaria is the right place for you if you are driven by:

• Opportunities to learn and build your career;
• Meaningful work in a stable and fast-paced company;
• Diversity of people, projects, and platforms;
• A supportive, fun, and inspiring place to work.

Would you like to join us?

Your daily routine would include:

• Administer, monitor and maintain the supported systems in operation within the required parameters (availability, performance);
• Support testing and production environments, deploy builds and fixes, sanity testing and troubleshooting;
• Prepare and execute tasks related to billing/rating/batch processing;
• Monitor application servers and workload;
• Handle incidents (analyze logs, errors handling, finding resolutions or workarounds within the specified SLAs/OLAs);
• Work with ticketing system to resolve reported problems or submit such to responsible units in case of failures or tasks;
• Prepare regular and ad-hoc reports;
• SOX controls execution;
• Develop tools/scripts to automate routine operational tasks;
• Ability to take up on-call shifts;
• Maintain system documentation.

We’ll know you can make it if you have:

• At least 1 year of working experience in monitoring/reporting/supporting applications;
• SQL Knowledge (Oracle) is a must;
• Unix/Linux experience is a must;
• University degree in the field of IT/Telecommunication or any other relevant;
• Fluency in English – written and spoken.

Nice to have:

• Any knowledge and/or experience with UC4 (Automic), Job Scheduling;
• Advanced Scripting Knowledge e.g. Perl, Python, Shell, Kshell etc.;
• ITIL (Incident-, Problem-, Change-, Deployment-, Event-Management);
• Knowledge of 2-tier or 3-tier applications – J2EE servers and applications experience;
• Fluency in German.

Our gratitude for the job done will be eternal, but we’ll also offer you:

• Innovative technologies and platforms to “play” with;
• Modern working environment for your comfort;
• Friendly, ambitious, and motivated teammates to support each other;
• Thousands of online and in-person learning opportunities to grow;
• Challenging assignments and career development opportunities in multinational environment;
• Attractive remuneration package;
• Flexible working schedule and opportunity for home office
• Numerous additional goodies, including, but not limited to free A1 services, discounts, health insurance and services, sports center, childcare, team and family events, etc.

Sounds good? Apply now!