Know Your Business Analyst (FinTech)

• *All interviews will be conducted remotely (online or by phone).

Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (CX) solutions to our global clients in diverse industries such as High-Tech, FinTech, Healthcare, Games and Entertainment, E-commerce, Renewable Energy and Utilities, Logistics, and more.

Committed to excellence and continuous improvement, we transform our talent into high-quality experts, providing opportunities for learning and development, vertical and horizontal growth.

Our client is a French company specializing in transforming financial services for small businesses by enabling seamless integration of white-labeled banking features. Their platform empowers businesses to effortlessly embed banking services like accounts, cards, and payments while simplifying regulatory compliance.

What would you do on this role:

• Conduct customer due diligence, perform risk assessments, and verify documentation to ensure compliance with KYB policies.
• Maintain accurate KYB records, staying updated on regulatory changes and best practices in AML.
• Analyse potential risks related to fraud and money laundering, providing actionable insights to mitigate these risks.
• Build strong client relationships as the main point of contact for KYB inquiries, while collaborating with cross-functional teams to improve onboarding processes.
• Ensure confidentiality of investigations and exchanges.

What skills are needed:

• Proficiency in English. French language would be highly appreciated, but not a must.
• Minimum 1 year of experience in KYB or Back Office operations within a FinTech and/or payment provider.
• Strong understanding of KYB and AML requirements.
• Excellent communication and analytical skills, with a proactive approach to process optimization.
• Detail-oriented and highly organized, with the ability to work independently and in a team.

What we offer in return:

• An attractive remuneration. Referral bonuses.
• Flexible working days and shifts. (Monday-Sunday, 08-19).
• 20 days of paid leave per year + 2 days off for volunteering.
• Digital food vouchers.
• Full training provided. Hybrid model after training.
• Additional health insurance and other social benefits. Exclusive discounts & offers.
• Open-minded management team promoting innovation, personal, and professional development.
• Permanent employment; full-time.