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Junior Trainer with German and English
Committed to excellence and continuous improvement, we transform our talent into high-quality experts, providing opportunities for learning and development, vertical and horizontal growth.
As a Junior Trainer at Pontica Solutions, you'll play a key role in preparing new and current team members for success in a dynamic BPO setting. Collaborating closely with Senior Trainers and Operations, you'll help deliver impactful training sessions that empower employees with the skills they need. This position offers valuable hands-on experience, continuous development, and exciting opportunities for growth.
- *All interviews will be conducted remotely (online or by phone).
Committed to excellence and continuous improvement, we transform our talent into high-quality experts, providing opportunities for learning and development, vertical and horizontal growth.
As a Junior Trainer at Pontica Solutions, you'll play a key role in preparing new and current team members for success in a dynamic BPO setting. Collaborating closely with Senior Trainers and Operations, you'll help deliver impactful training sessions that empower employees with the skills they need. This position offers valuable hands-on experience, continuous development, and exciting opportunities for growth.
Your Responsibilities:
- Lead engaging training sessions in person and virtually
- Facilitate learning for individuals and groups across various topics
- Make sessions interactive using quizzes, activities, and practical examples
- Create a welcoming and inclusive space for learners
- Tailor your training style to suit different learning needs and audiences
- Bring energy, positivity, and clarity to every session
- Take an active role in onboarding by delivering clear and effective product training
- Proficient in German and English (C1 level) – written and spoken
- Experienced in teaching or leading training sessions would be considered a plus
- Comfortable speaking in front of groups, with strong communication skills
- Naturally outgoing and energized by working with people
- Confident delivering both soft skill and basic tech training
- Passionate about learning and sharing knowledge
- Well-organized, dependable, and open to constructive feedback
- Friendly, diverse and talented team
- Possibility for professional development, mentorship and training
- Health insurance digital food voucher & exclusive discounts and a Multisport card
- Attractive pay and referral bonuses
- 20 days of paid leave per year + 5 additional based on tenure + 2 days off for volunteering
- An open-minded management team that promotes innovation, alongside personal and professional growth
- Permanent, full-time employment