Junior System Administrator

We are looking for an IT technical support for IT systems, infrastructure and customer support. The person will be reporting to country IT Lead.

Job Responsibilities:

You will undertake some or all of the following:

• From requirements gathering through deployment, work with business users on system initiatives with responsibility for maintaining product road maps and detailed project plans
• Work closely with business users, maintain and continually enhance business systems including reporting and analysis capabilities to meet ever-changing business requirements
• Ensure the application is active and operating according to service commitments for assigned deliverables
• Ensure application maintenance work is being followed according to quality standards
• Ensure that primary support toward installation of application releases into production is being provided
• Assist in monitoring the budget by providing estimated-time-to-complete (ETC) and actuals for assigned tasks
• Anticipate, identify, track and resolve issues and risks affecting the application
• May create operational documentation for the application
• Work across the Service Delivery Lifecycle on engineering solutions for new system roll-outs, major/minor enhancements, and/or ongoing maintenance of existing applications

Requirements:

• 6+ months of experience in IT technical support and administration
• Excellent communication and collaboration skills
• Ability to multitask and prioritize task
• Citrix administration, AD Administration, ServiceNow will be an advantage
• CCNA/CCNP will be an advantage
• Good English skills
• Team player
• Basic IT knowledge: technical course or university graduate

Benefits:

• Employee Assistance Program
• Career Counselling
• Additional paid time off
• Options to buy shares
• Relocation Bonus
• Luxury health & dental insurance
• Bonuses for special occasions
• Certification
• Food vouchers
• Multisport cards