IT Service and Security Operations Expert

Bulgarian Postbank
location_on гр. София

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  • Дистанционно интервю

Пълно описание


We are seeking a capable and motivated IT Service and Security Operations Expert to join our cross-functional operations team. This position sits at the intersection of system reliability and first-line event handling, contributing to the effective operation of both IT monitoring and security toolsets. You will play a key role in maintaining platform health, analyzing events, and ensuring timely response to technical anomalies and threats.

The main responsibilities for the position are: ·Monitor IT systems, infrastructure, and security platforms for availability and anomalies. ·Oversee the continuous monitoring of security and/or system events and incidents. ·Analyze and respond to cybersecurity threats and vulnerabilities. ·Coordinate incident response activities and manage security breaches. ·Identify and mitigate potential security risks. ·Manage and maintain security tools and technologies. ·Monitor the performance and effectiveness of security systems. ·Support tool governance, platform lifecycle discussions, and risk-aligned monitoring practices. ·Assist in vulnerability assessments and detection workflows across supported platforms. ·Collaborate with infrastructure and cybersecurity teams for follow-up actions and improvements. ·Work on shifts;

Our requirements (Fundamentals): ·Experience: Minimum of 1+ years of experience in cybersecurity or security operations with proven track record in managing security incidents and threat analysis. ·Familiarity with monitoring tools, endpoint protection, and ticketing platforms. ·Basic understanding of security principles, detection workflows, and system logs. ·Significant experience in IT service management, security operations, or infrastructure monitoring. ·Previous involvement in platform optimization, cross-team alignment, or monitoring architecture. ·Demonstrated ability to operate across departments and influence decisions with data and logic. ·Familiarity with enterprise-grade monitoring, detection, and incident handling tools. ·Network & Security Skills: Strong knowledge understanding of networking protocols (TCP/IP) and security solutions like firewalls, IDS/IPS systems, and VPNs3. ·SIEM Expertise: configure correlation rules, build dashboards, and manage alerts ·Incident Response: techniques for identifying, isolating, and mitigating security incidents. ·Bachelor’s degree in computer science, Information Security, or a related field. ·Advanced certifications such as CISSP, CISM, or CEH is highly desirable. ·Capacity to operate independently and responsibly in time-sensitive situations. ·Clear communication and documentation skills.

Advantage (Considered a Plus): ·Experience advising or leading multi-platform monitoring environments. / Web application firewalls, IPS/IDS, Antispam solutions/ ·Experience with EDR and XDR solutions. ·Tool governance and risk alignment knowledge (e.g., IT controls, audit readiness). ·Familiarity with enterprise frameworks (e.g., ITIL, NIST, MITRE ATT&CK). ·Advanced certifications such as CISSP, CISM, or CEH is highly desirable. ·SANS Institute Certifications-Council's SOC Essentials Course (S|CE), Splunk Architect, Microsoft Azure Security Engineer. ·It or security experience in financial institutions.

We offer: ·A dynamic operational environment with structured workflows and evolving tools. ·Exposure to both IT infrastructure and security platforms within a unified role. ·Opportunities for professional growth toward platform specialization or senior paths. ·Collaborative and respectful culture with real responsibilities.

Социални Придобивки


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    Допълнително Здравно Осигуряване
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    Допълнителен Годишен Отпуск


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