IT Network Admin

ПАССКОН EООД
location_on гр. София

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Пълно описание


The IT Network Administrator is responsible for overseeing and managing the organization's IT network environment, including hardware and software. The role also includes incident and changes management and supporting employee on- and off-boarding processes.

To succeed in this position, candidates should have at least 2 years of experience in network administration or a similar role. Strong communication skills, both written and verbal, are essential. Technical expertise in network management, system security, and a variety of operating systems is required. Problem-solving abilities and customer service skills are also important for this role, and relevant certifications will be considered advantageous.

Position: IT Network Administrator

Responsibilities:

· Ensure network availability and quality, performing repair actions in collaboration with local teams.

· Configure, change, update network and firewall devices, policies and rules.

· Monitor network and associated systems to maintain optimal performance.

· Analyze, troubleshoot, and resolve problems.

· Conduct daily performance analysis and troubleshoot root causes of issues.

· Maintain up-to-date documentation to ensure accuracy and compliance.

· Monitor and enforce the company's information security policy and compliance with the regulation.

· Manage secure configurations and changes for networks, firewalls, hardware, systems, and mobile devices.

· Identify appropriate technologies, equipment, and software for building networks.

Managing and maintaining our IT network in Logistics, including routers, switches, firewalls, and wireless networks.

· Recommending and contributing to changes in network security.

· Coordinating and scheduling downtime for maintenance, patching and upgrades of network devices and systems.

· Perform Incident management – troubleshoot and resolve incidents.

· Perform Change management – plan and implement changes.

· Manage and handle logistics for IT equipment.

· Support the IT aspects of employee on- and off-boarding processes.

· Follow up on ticket requests and escalate as needed.

Requirements:

· 1-2 years of experience as Network Administrator or similar position.

· Fluent in English, both written and verbal.

· Excellent communication and problem-solving skills.

· Excellent customer service skills.

· Ability to work well in a team and under tight deadlines.

· Strong understanding of the OSI Model and its practical applications in network design and troubleshooting.

· Proficient in a wide range of network protocols, including but not limited to OSPF, RSVP/LDP, TCP/IP, RIP, VLANs, and Port Security.

· Hands-on experience with routing, switching, firewall configuration, and associated network protocols such as ICMP, ARP, and Port Security.

· Proven ability to manage and maintain network infrastructure, including switches, routers, firewalls, and cloud-based networking environments.

Solid experience with core Microsoft infrastructure services, including:

  • Active Directory (AD)
  • Domain Name System (DNS)
  • Active Directory Federation Services (ADFS)
  • Dynamic Host Configuration Protocol (DHCP)
  • Network Policy Server (NPS)
  • Certificate Authority (CA)
Preferred Requirements:

· Experience with Atlassian products (Jira Service Management). Virtualization certificates.

· Windows Server certificates.

· Network infrastructure certificates.

· ITIL certificates.

· Other IT related certificates.


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