IT Coordinator

Who we are?

With a united offering of travel retail, F&B, hybrid and convenience, across airports, motorways, cruises, railways and more, operating in 1,200 locations across 73 countries and 60,000+ employees, our extensive portfolio of brands means we are the right place at the right time for all travelers. Our mission is to elevate journeys to here, there and everywhere. Join us!

It is important to us that you love what you do and have fun in a unique environment! To satisfy our discerning guests, we need not only our well-equipped facilities and first-class products, but above all, the contribution of our employees.

IT Coordinator - We are looking for you!

What do we offer:

• Be part of International Brand;
• Get to know the airport world;
• Long-term, stable workplace;
• Competitive income;
• Additional payment for Length of service – 1.1% per each year of relevant professional experience;
• Additional payment, monthly when the target is reached – 150 BGN gross;
• Attractive social package - 200 BGN food vouchers, 200 BGN gift vouchers;
• Free public transport card, free parking card,
• Additional Health insurance in a leading insurance company, with an option to include family members at a preferential price;
• Paid leave – 25 days ;
• Cоmpany laptop and mobile telephone with SIM card;
• Young, committed, cohesive team;
• Developmental opportunity, qualified colleagues that you can learn from.

Main responsibilities:

• Care of local infrastructure & IT assets: network, POS, PCs, CCTV, etc.;
• Act as Local resolver for Issues/Tasks in relation to local IT assets;
• Maintain the local critical systems to a high level of availability by taking all measures to keep stocks, parts, back solutions for POS, Payment System, Internet connectivity, Shop security;
• Coordinate with peers at HQ & Regional level to deliver IT solutions and support to users;
• Act as relay point/facilitator to support Global programs;
• IT Asset Management;
• Care of sourcing local HW, Consumables & Services, in alignment to global policies;
• Perform administrative tasks related to IT Orders, Invoices, etc.

Required skills:

• Networking;
• Microsoft systems: Client system management, Imaging, Backup/Restore, in Enterprise context;
• IT System Management solutions (ITSM), preferably ServiceNOW or JIRA;
• Understanding of business process fundamentals in Retail environment context;
• Experience with Payment Solutions.

Our offer:

• Develop and grow a professional career in the world’s leading travel retail company;
• Gain valuable international work experience and work together with the most prestigious brands;
• Work in a fast-paced environment with committed teams and a focus on results ;
• Use your talents, influence your community and make an impact in the ever-changing world of travelling.

The work location:

• Sofia, bul. “Bruksel” №1

(Easy transport from/to the metro station, Bus transport 84)

We are waiting for you!

If the challenges and dynamic work attract you and our offer intrigues you, send us an up-to-date CV. We highly appreciate the interest in the company and thank all candidates for their time.

Applications are considered with strict confidentiality and according to the PDPA. The provision of personal data under this ad is voluntary and they will be used solely for the purpose of selection. We will contact only the approved candidates.