Internal Role: Solutions Consultant

CluneTech
location_on гр. Варна

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Main responsibilities:

· Support the TBI Commercial team on calls, presentations, meetings, and other means of communication with prospects and clients. · Deliver demonstrations of the TBI SaaS solutions to prospects. · Assist the TBI Commercial team to progress opportunities through each stage in the selling process. · Conduct analysis and fact finding with client's stakeholders. · Present findings and recommendations to clients. · Manage requests and queries through the Solutions Consultancy Jira Service desk following the agreed SLAs and request type metrics. · Support other team members of the Solutions Consultancy team with workload balance and other tasks. · Participate in the build of Proof of Concepts (POC) to prospective clients and the ancillary setup required in the TBI SaaS platforms. · Acquire and keep up to date in-depth technical knowledge for all TBI solutions that can help overcome issues, increase sales, and connect better with the customer base. · Support the development of the TBI Commercial team with regards to product knowledge, knowledge gaps and day to day solution queries. · Carry out research and data collection to understand better the organisation and the VAT setup of the clients. · Identify opportunities to sell/upsell and form specific solutions to support the TBI Commercial team in their efforts to achieve revenue targets. · Identify and present solutions on deal flow hurdles to ensure that deals are progressing as fast as possible to reduce Cost of Service. · Report to the Solutions Consultancy Team Leader on the delivery of strategic OKRs set by the Senior VAT Compliance Manager and C-Level Management. · Working with marketing resources in ensuring that the competitor landscape is well documented.

Requirements · Previous experience in selling VAT solutions or managing global VAT solutions for clients as a key account manager/relationship manager. · An excellent communicator and a good listener with a customer-oriented mindset. · A strong track record of developing VAT solutions successfully and growing scope of VAT services through effective client communication. · Strong analytical problem-solving skills and strategic planning ability. · Creativity and innovation. · Ability to explain complex, technical concepts in simple, easy to understand terms. · Commercial awareness and understanding of business environments. · In depth VAT Compliance knowledge would be a distinct advantage and the ability to communicate this to prospective clients. · A very good level of Business English is a must, other languages are an advantage. · A solution orientated professional who can work in a very international team environment. · A bachelor’s or master’s degree in economics, finance or business studies is an advantage. · Experience in Software Development and/or SaaS products is an advantage. · Experience in working with Atlassian products (Jira, Confluence) or other Service and Software Management platforms is a plus.


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