Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.

Our Inside sales representative with English and French:

• Pro-actively communicates with B2B customers from the IT industry
• Maintains accurate customer master record including licenses, software and service contracts, shipping address.
• Manages areas of focus to meet set targets and with regard to maintaining the existing customer base and revenue.
• Answers customer inquiries via e-mail or phone calls to fulfill requests for information and resolution of basic/standard issues or sales inputs within the defined SLA.
• Performs e-mail or outbound calls to existing or prospective customers on basic company initiatives such as: customer follow ups, sales or vendor leads and potential orders
• Follows up on phone calls placed to offer assistance, obtain status and feedback.
• Manages relationship with designated contacts (i.e. purchasing agents) in efforts to grow sales and maintain business partnership
• Works Monday to Friday from 10:00 to 19:00 in a hybrid mode

About you:

You are:

• Pro-active and open-minded person, who speaks French and English without any worries (B2-C1)
• Thinking outside the box to drive positive improvement

And you also:

• Have experience in an international company (an advantage)
• Adore communication with both internal and external stakeholders
• Have at least a year of previous experience in sales, customer support or other equivalent positions
• Are motivated by the idea of meeting challenging targets
• Are a team player willing to share learnings from success and challenges alike

What we have for you:

• Competitive salary & Bonus system? – Yes, of course!
• Additional health insurance? – A very good one, by the way.
• Food vouchers & Transport Allowance? – Absolutely!
• Well-being Program & Multisport card? – We care about our health, so yes!
• Referral and baby bonus? – No doubt about it.
• Paid holiday days increasing in time? – Of course.
• Company discounts, that are actually usable? – You bet!
• Language courses? – Yes, you can easily upgrade your work language with us!
• Free access to LinkedIn Learning Platform? – Yes, yes, yes.
• Many trainings and academies, including opportunity for ACCA certification? – Obviously.
• Great career growth and development opportunities? – Let’s see… Yes!
• Hybrid type of work? – Absolutely!
• Recognition awards? – Of course.
• Trending social media accounts (TikTok, Instagram, Facebook etc.)? – go and check for yourself
• Modern office space with free coffee and hot beverages? – And the coffee is actually good!

Interested? We thought so – apply now!

• Please note that upon the extension and acceptance of a potential job offer, background checks, including employment and education verification, will be conducted by an external partner of Ingram Micro.