Пълно описание
German-speaking Junior Technical Support Specialist
About us:
Bulwork is the first IT & TELCO recruitment agency in Bulgaria with 25 years of excellence in the market. We have established a reputation for delivering high-quality services to clients and candidates. We respect the candidates' wishes and strive to provide the best service by finding the most suitable and challenging job for them
Our partner?
Leading IT solutions provider, delivering services in IT security, Big Data, and IoT (Internet of Things). Additionally, they specialize in Digital Transformation and Cloud Experience solutions, partnering with some of the most renowned global brands. We are currently helping them in recruiting a junior IT professional to join their team as:
German-speaking Junior Technical Support Specialist
In this role, you will handle customer requests through email, phone, and ticketing systems, ensuring they are analyzed and resolved quickly and effectively. You will support clients with entry-level technical issues while providing accurate, clear, and up-to-date information in response to their inquiries.
The confidentiality of all applications is assured. Only short-listed candidates will be contacted.
The candidates do not pay any taxes to the agency - the services are FREE OF CHARGE.
Bulwork Company LTD - IT Recruitment Agency (license No 2107 from 01.09.2016 from MLSP).
About us:
Bulwork is the first IT & TELCO recruitment agency in Bulgaria with 25 years of excellence in the market. We have established a reputation for delivering high-quality services to clients and candidates. We respect the candidates' wishes and strive to provide the best service by finding the most suitable and challenging job for them
Our partner?
Leading IT solutions provider, delivering services in IT security, Big Data, and IoT (Internet of Things). Additionally, they specialize in Digital Transformation and Cloud Experience solutions, partnering with some of the most renowned global brands. We are currently helping them in recruiting a junior IT professional to join their team as:
German-speaking Junior Technical Support Specialist
In this role, you will handle customer requests through email, phone, and ticketing systems, ensuring they are analyzed and resolved quickly and effectively. You will support clients with entry-level technical issues while providing accurate, clear, and up-to-date information in response to their inquiries.
Required skills, knowledge, and qualifications:
- Some previous experience in the Technical Support or Customer Service field;
- Very good command of the German language (B2 level or higher);
- Good command of English (minimum B1 level);
- Familiarity with Microsoft 365 tools, including MS Outlook, MS Teams, and MS Excel;
- Strong interest in IT and a proactive approach to learn and developing in this field;
- Willingness to work on a rotating shift schedule.
- Excellent remuneration;
- 25 days of annual leave;
- Social benefits package - additional health insurance, sports card, certification, etc.
- Flexible working time on shifts;
- Fast recruitment process!
The confidentiality of all applications is assured. Only short-listed candidates will be contacted.
The candidates do not pay any taxes to the agency - the services are FREE OF CHARGE.
Bulwork Company LTD - IT Recruitment Agency (license No 2107 from 01.09.2016 from MLSP).