The ability to speak German is valuable. The ability to use it to build trust, solve challenges, and create positive customer experiences is even more valuable.

If you are fluent in German and enjoy meaningful communication, BAB Consult would like to introduce you to an opportunity with one of our international partners, where customer focus, professional growth, and work-life balance go hand in hand.

Main Responsibilities:

• Communicate with customers via phone, email, and chat in German;
• Provide accurate information regarding products, services, accounts, and customer requests;
• Identify customer needs and deliver timely and effective solutions;
• Resolve customer inquiries with professionalism, empathy, and attention to detail;
• Maintain accurate records and documentation within internal systems;
• Collaborate with internal teams to ensure a seamless customer experience.

What We Are Looking For:

• Fluent German (B2+/ C1 level);
• Strong communication and interpersonal skills;
• Customer-focused and solution-oriented mindset;
• Good organizational skills and attention to detail;
• Confidence working with digital tools and multiple systems;
• Previous experience in customer service, administration, hospitality, sales, or support roles is considered an advantage;
• English language skills are considered an advantage but are not mandatory;
• Motivation to learn, develop, and grow within an international company.

What You Will Receive:

• Competitive salary package;
• Monthly performance-based bonus;
• Fully paid initial training and onboarding program;
• Additional health insurance;
• Food vouchers;
• Transportation allowance;
• Co-financed MultiSport card;
• Employee referral program;
• Modern office environment and multicultural team;
• Professional development opportunities and clear career growth paths.

Working Model:

• Office-based training period with full support from experienced professionals;
• Opportunity to transition expectations;
• Hyb to a hybrid working model after successful completion of the training and achievement of performancerid schedule consisting of 3 office days and 2 work-from-home days per week.

Working Hours:

You can choose the schedule that best fits your lifestyle:

Option 1

• Monday to Friday;
• No weekend work.

Option 2

• Flexible rotational shifts based on a predefined schedule;
• Coverage according to business needs.

Why Join? Because customer success is about more than answering questions. It is about understanding people, building trust, and making every interaction count.

If you are looking for a role where your German language skills are genuinely appreciated and where professional growth comes together with flexibility and stability, we would love to hear from you.

Apply today and take the next step in your career.

Only shortlisted candidates will be contacted. All applications will be treated with strict confidentiality and in accordance with applicable data protection legislation.

BAB Consult Ltd. is a licensed recruitment agency (License №3051/2020) registered with the Bulgarian Employment Agency.