We are the food travel experts. So, what does that mean? It means that we are experts in creating and running food outlets in locations where people are on the move. Whether it’s jetting off somewhere more exotic, getting on a train or stopping off at a motorway service area, we will make sure the food and drink on offer is the ideal selection to meet the needs of all travellers. Globally, we now operate in 40 countries worldwide at around 600+ sites, and we have an extensive portfolio of more than 500 international, national, local and speciality brands. These include our own brands, such as Upper Crust, Ritazza and Camden food co. as well as brands we franchise, including M&S, Starbucks and Burger King. We’ve also work with a number of famous chefs, including Jamie Oliver and Gordon Ramsey, to create bespoke brands. We strongly believe that by creating a culture where our values are front and centre and lived and breathed, we will achieve our vision of being the leading food and beverage operator in travel locations worldwide. Our values, listed below, are integral to our business and underpin everything we do. They were developed in consultation with our teams across the world and reflect what it means to be part of the SSP team.

· We are one team … working together and sharing our best ideas to fulfil our global potential.

· We are results focused… delivering great food and service for our customers and outstanding results for our clients, shareholders and colleagues

· We all make a difference… respecting each other, acting responsibly and being accountable for the contributions that we make.

· We are bold …seizing opportunities, innovating and quickly adapting every day.

· We celebrate success… recognizing and valuing everyone’s achievements.

Role Summary:

The General Manager for SSP Bulgaria will be responsible and accountable for all aspects of the business, working alongside the Regional Director Eastern Europe The General Manager has overall responsibility, for significantly contributing to the strategy formulation for the country. He / she is responsible for the implementation of the approved strategy, as well as the management and running of the operations of all the cycles of the business and projects in the areas under his / her responsibility. He / she is also responsible for all issues and aspects relating local to authorities and other relevant parties. The key areas to be covered are full P&L responsibility delivering a profitable operation; liaising with airports to identify new opportunities; leading the build and fit out of new units meeting all legal and regulatory requirements; overseeing and managing operations and departments; driving units through dynamic sales and marketing activities and developing successful relations with client airport and partnerships with airlines. The General Manager reports to the Regional Director of Eastern Europe.

Main Responsibilities:

· Significantly contributes towards formulation and is responsible to implement the strategy · Ensures that the country has the correct organization structure (operations and support functions) to deliver the agreed strategy and action plan. · Identifies target airports and proactively engages with airlines and other potential partners to seek new opportunities. · Monitors is aware of and reports on all competitor activities. · Raises the profile of the company through networking, business contacts and PR and management of relations with local partners and local authorities and other key stakeholders. · Is responsible of the efficient management and timely openings of new projects and units in the country. P&L Ownership · Delivers a profitable P&L through maximizing revenues and minimizing costs, through various initiatives, without compromising quality of products, service, compliance, and non-monetary targets. · Achieves savings on current costs through careful management of expenditures and introduces a cost reduction program through efficient Supplier selection and management. · Responsible for marketing calendar and initiatives (also taking into consideration Group requirements and initiatives) · Is responsible for creating and implementing a VCP (value creation plan) for the country · Monitors the F&B Cost, payroll and other expenses and carries out GP Margin analysis and KPIs analysis by establishing thresholds as a management tool. · Reviews and signs-off all key reports and makes appropriate benchmark comparisons, comments, and investigations. Operations · Ensures that the correct and appropriate operational tools are developed and implemented to ensure maximum efficiency, products, and service quality, as well as brand and Group standards. · Overviews the work carried out by the operations teams and identifies any areas of weaknesses that need to be addressed. · Ensures the implementation of IT systems and requirements based on Group guidelines Compliance, Internal Controls, Policies & Procedures · Has the overall responsibility for ensuring that the required, policies, procedures, and controls for all aspects of operation (operations and support functions) are in place and reviewed periodically to ensure relevance and adequacy. · Ensures compliance with required local and international laws. · Ensures compliance with all relevant Group policies, procedures, and controls. · Ensures compliance with all relevant brand standards. · Ensures compliance on H&S, Sustainability and GDPR with legal, regulatory and Group requirements. People Management · Leads colleagues to meet the organization’s expectations for productivity, quality, and goal accomplishment. · Provides direction and insight to all teams. · Engages with all levels of personnel and is viewed as a trusted advisor by senior decision makers both internally and externally. · Is responsible for maximizing colleague engagement and experience in the workplace. · Ensures all colleagues have access to equal opportunities for training and development.

Required Qualifications & Experience:

· College University Degree. · Must be able to pass Health Checks, background checks and finger printing. Experience · Proven track record in F&B industry. · Minimum 3 years in a similar position. · Experience of client relationships Skills · Fluency in English · Fluency in Bulgarian will be considered an advantage · Committed to delivering high levels of customer service. · Ability to work under pressure with minimal supervision. · Ability to work in a fast-paced environment. · Energetic, outgoing, and motivated · Interested in learning and building a career

What do we offer:

· Professional career opportunity with an Airport International catering company · Long-term, stable workplace · Be part of an international brand · Young, committed, cohesive team · Competitive income · Provided meal · Additional health inssuarance · Meal vauchers

Please submit your resumes only in English