Ciao! Are you passionate about mobile gaming and providing exceptional customer service?

Do you excel at communicating with customers and ensuring their needs are met promptly and effectively? If so, we have an exciting opportunity for you to join our team as a

Customer Support Representative for one of the hottest mobile phone games in the market.

Requirements:

• Fluent in Italian
• Excellent English language skills
• Excellent communication skills, both written and verbal
• Strong problem-solving abilities and attention to detail
• Ability to handle sensitive situations with empathy and professionalism
• Passion for mobile gaming and understanding of gaming culture is a plus

Benefits: ✔️ Competitive salary + Monthly system ✔️ Additional bonuses ✔️Opportunity to work in an international company ✔️ Dynamic and supportive work environment ✔️ Room for growth and professional development

Responsibilities:

• Provide customer support mostly via email with limited phone support for specific topics;
• Moderate content to ensure it is appropriate for the audience and safe;
• Interact with parents and gamers regarding account issues, billing inquiries, safety concerns, and other general questions and complaints.

If you're ready to join the team of our client please submit your resume!

B.A.B. Consult" Ltd is an authorized agency for staff selecting procedures and consulting with registry number 3051/2020 at the employment agency. Our mission is to meet the proven employers in our country with valuable employees! By providing your personal information, you consent to BAB Consult LTD to collect, use, and process your personal information to provide recruitment services.