Пълно описание
Hilton Sofia hotel boasts 259 bedrooms, 20 suites, OXBO Restaurant, Regale Bar, 13 meeting rooms including 1 Grand Ballroom.
WHO WE ARE?
Nestled in the heart of the city, surrounded by the South Park, Hilton Sofia elevates its signature hospitality with innovative design, incorporating nature and wellness, meeting and dining experience from a new generation.
We are currently looking for a F&D Shift Leader, a person passionate for hospitality with a flair for Food & Drinks, to join our OXBO Team.
JOB DESCRIPTION
A F&D Shift Leader at Hilton is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service, memorable experiences and financial profitability.
WHAT'S THE JOB?
As a Food and Drinks Shift Leader, you would be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
A F&D Shift Leader serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For more than a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
If you are interested in a career journey with endless opportunities to grow and develop in a thriving working environment with great perks and amazing Team, please send us your CV.
WHO WE ARE?
Nestled in the heart of the city, surrounded by the South Park, Hilton Sofia elevates its signature hospitality with innovative design, incorporating nature and wellness, meeting and dining experience from a new generation.
We are currently looking for a F&D Shift Leader, a person passionate for hospitality with a flair for Food & Drinks, to join our OXBO Team.
JOB DESCRIPTION
A F&D Shift Leader at Hilton is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service, memorable experiences and financial profitability.
WHAT'S THE JOB?
As a Food and Drinks Shift Leader, you would be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations
- Manage actively a-la-cart experience as well as banqueting functions held in the restaurant
- Monitor, observe and assist in evaluating team member performance
- Train, support and assist team members in handling guest inquiries and requests and in resolving guest complaints
- Ensure compliance with health, safety, sanitation and alcohol awareness standards
- Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Assist in monitoring inventory and inventory control
A F&D Shift Leader serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
- Excellent Product Knowledge
- Fluency in English language
- Flexibility to work on shifts
- Endless opportunities to grow your career
- Personal development programs
- Go Hilton Team Member Travel Program
- Medical Insurance
- Free and healthy meals and coffee specialties
- Food vouchers
- Free uniform and cleaning
- Employee assistance program
- Other Team member perks
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For more than a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
If you are interested in a career journey with endless opportunities to grow and develop in a thriving working environment with great perks and amazing Team, please send us your CV.