We are seeking a dedicated professional to join our Invoice to Cash team within the dormakaba Business Services for Europe. In this role, you will be responsible for executing key activities within the Invoice to Cash process, identifying inefficiencies, and supporting continuous improvement initiatives. This is an excellent opportunity to contribute to the development of streamlined, high-quality services in a dynamic and evolving environment.

A job that matters: Your Tasks

• Execute assigned tasks on time, proactively resolve open issues and support resolution​
• Ensure application of process standards and procedures and recommend improvement solutions​
• Collaborate with team members and other Finance stakeholders to deliver Finance transaction processes​
• Maintain updated high-quality process documentation​
• Ensure timely and accurate application and reconciliation of customer receipts and accounts​
• Prepare bad debt write off requests, reconciliation of related accounts and bad debt calculation and analysis​
• Execute Balance Confirmation, Dunning, Direct Debit and Refund​
• Review and monitor credit limits of the customers and minimize risk exposures​
• Maintain strong relation with the Country finance and commercial functions and ensure service delivery within the agreed SLAs and KPIs​
• Coordinate and follow-up with internal and external stakeholders, support Service Delivery Lead in any additional activities and endorse dormakaba culture and ways of working

An experience that matters: Your Skills

• BSc or MSc in Accounting, Finance, Business Administration or related field​
• 2+ years of experience in Finance and Accounting or related field​
• Experience in near-shore transitions, shared services or business process outsourcing is required​
• Good Finance and Accounting knowledge, understanding of operational Finance processes and related Finance systems in Invoice to Cash/Accounts Receivable area​
• Ability to interact with team members and other Finance stakeholders at various levels​
• Good communication, problem-solving and analytical skills​
• Ability to prioritize tasks at hand, time management skills​
• Detailed oriented, proactive and structured way of working​
• Ability to analyze accounts receivable data to identify trends, discrepancies, and opportunities for process improvement​
• Creating and interpreting financial reports, including aging reports, cash flow forecasts, and performance metrics​
• Ability to identify and resolve issues related to accounts receivable, such as discrepancies or disputes​
• Understanding of end-to-end Finance process, systems and data flows; SAP experience; strong MS Office skills​
• Fluent in English language

A workplace that matters: Our offering

• Very attractive remuneration package
• Best opportunities in a globally operating company valuing diversity, inclusion, sustainability and mutual trust
• Opportunity for flexibility with a hybrid working model
• Home office allowance
• 25 days paid annual leave
• Additional health insurance
• Employee Assistance Program (Mental Health, Legal & Financial Counselling)
• 200 BGN Food vouchers
• Public transportation card
• Optional parking space
• Multisport card
• Language training opportunity
• Employee referral program
• Brand new modern office premises in a class A business building
• Fresh fruits in the office
• Training and mentorship programs
• Access to over 15,000 LinkedIn Learning courses to assist in your professional development