At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 19 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our ever-growing network of happy candidates and clients is what drives us forward. Let’s shape the future together!

For one of our clients - a multinational company specializing in the production and distribution of various drinks worldwide, we are looking for – Employee Services Operations Specialist with German and English (Hybrid).

Responsibilities:

• Be the first point of contact for employee HR requests, ensuring timely and high-quality support;
• Resolve inquiries using HR systems, knowledge tools, and self-service solutions, escalating

when needed;

• Manage core employee lifecycle activities, from onboarding to offboarding;
• Maintain accurate employee and organizational data across HR systems;
• Coordinate onboarding tasks with internal teams to deliver a smooth employee start;
• Contribute to process improvements and HR system automation initiatives.

Qualifications:

• Experience in HR Operations, Shared Services, or an administrative HR role;
• University degree or equivalent qualification;
• Strong German and English skills (B2–C1 level);
• Customer-focused mindset with clear and professional communication skills;
• High attention to detail and ability to work with confidential information;
• Ability to prioritize tasks, adapt to change, and work collaboratively.

Our client offers:

• Flexible working allowance for internet and transport expenses;
• Monthly food vouchers provided;
• Paid leave, with additional days added based on years of service;
• Additional health insurance with a premium coverage plan;
• Annual performance evaluation, with the possibility of a salary increase, promotion, and

performance bonuses;

• Standard working hours with a hybrid work model (Monday – Friday, 09:00 – 18:00);
• Extra days off for volunteer work.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next step. Kindly share your detailed resume in English when you get a chance. (and don’t forget to include the reference number SM_).

Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Astrea Recruitment, reg. No 1809).