At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our ever-growing network of happy candidates and clients is what drives us forward. Let’s shape the future together!

For one of our clients - a pioneer in Technology and Operations, offering expert Advisory and Solutions, backed by the world’s most extensive advanced tech infrastructure, we are looking for – Document Coordinator with German (Hybrid).

Responsibilities:

• Reach out to business clients daily via phone to provide support and guidance;
• Communicate with customers by email in a clear, friendly, and professional way;
• Help clients understand how to enhance or expand their account options;
• Keep customer records accurate and up to date in the system;
• Follow company standards and procedures in all interactions and tasks.

Qualifications:

• Fluency in German and a good command of English;
• Comfortable speaking with clients and solving their concerns;
• Experience in customer service or a similar role is a plus;
• Team-oriented with a positive, can-do attitude;
• Detail-focused, dependable, and process-driven.

Our client offers: *25 days of annual vacation and opportunities for career growth;

*Standard working time – Monday till Friday, hybrid model;

• Flexible benefits program and options to purchase company shares;
• Comprehensive health and dental insurance, along with life insurance;
• Food vouchers and Multisport cards for employees;
• Employee Assistance Program and bonuses for special occasions;
• Free language courses to support personal and professional development.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next step. Kindly share your detailed resume in English when you get a chance. (and don’t forget to include the reference number SM_).

Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Astrea Recruitment, reg. No 1809).