Agile Release Train Team, DZI, KBC Bulgaria Are you enthusiastic about shaping the future of insurance?

At DZI, we are embracing the agile way of working and pioneering innovative digital solutions for our end customers. We are looking for a new motivated team member to join our Agile Release Train (ART) team - a vital role at the heart of our transformation. As a Digital Insurance Business Expert, you will leverage your expertise in non-life insurance products, processes, and regulatory requirements to drive impactful change. In this role, you will play a key part in clarifying business requirements, validating technical solutions, and ensuring top-notch customer experience. Join us to make a tangible difference in the insurance industry, work with cutting-edge technologies, and be part of a forward-thinking and supportive team!

Key requirements:

• Strong grasp of insurance operations and customer interactions
• Ability to clearly structure business requirements and assess operational impacts
• Experience supporting business requirements in digital / transformation projects
• Experience in testing, validation, or process design
• Collaborative team player with excellent communication skills

Key responsibilities:

• Serve as the go-to business expert for digital insurance processes in DZI B2C portal
• Drive business requirements related to innovative digital insurance features
• Define and validate acceptance criteria and business test scenarios, ensuring that delivered solutions meet customer expectations and real business needs
• Join agile scrum ceremonies and support user acceptance testing
• Align solutions with customer journeys, operational workflows, and internal processes

We offer:

• Various opportunities for learning and further development of the professional skills and competences
• Preferences for the bank products and services
• Additional health insurance
• Food vouchers - 100 BGN/55 EUR
• Referral program
• Hybrid working model and flexible working time
• Sport card
• Participation in a solidarity fund which helps employees and their families when necessary
• 22 days annual paid leave + 1 for your birthday

If the above opportunity is appealing to you and you meet our requirements, please send your resume in English as soon as possible. Only short-listed candidates will be approached.

All applications will be considered under the terms and conditions of confidentiality in accordance with the regulations of the personal data protection.