Over 20 years of market experience, we brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East. Join our international team and take the mission to solve the advanced tech challenges of tomorrow!

We are seeking a highly skilled Observability DevOps Engineer with deep expertise in New Relic to join our team. This role is critical in designing, implementing, and optimizing observability solutions across distributed systems and cloud-native environments. You will work closely with engineering, DevOps, and SRE teams to ensure full-stack visibility, performance monitoring, and proactive incident management.

What project we have for you:

Our customer is a multinational corporation with more than a century of history and offices in over 180 countries. Their most ambitious goal at the time is to introduce a range of Reduced-Risk Products (RRPs). The target audience is more than 1 billion of consumers around the globe. IT platform hosts 700+ applications.

What you will do:

• Lead the implementation and configuration of New Relic across multiple environments
• Define observability strategy and best practices for application and infrastructure monitoring
• Create and maintain dashboards, alerts, and reports tailored to business and technical needs
• Collaborate with teams to instrument services for better visibility and performance insights
• Conduct training sessions and documentation for internal teams on New Relic usage
• Continuously optimize observability setup for scalability, cost-efficiency, and reliability
• Support troubleshooting and root cause analysis using telemetry data

What you need for this:

• 3+ years of experience working with observability platforms, specifically New Relic
• Strong understanding of APM, infrastructure monitoring, log management, and custom dashboards
• Experience integrating New Relic with cloud platforms (AWS, Azure, GCP) and Kubernetes
• Proficiency in telemetry data collection (metrics, logs, traces) and OpenTelemetry standards
• Familiarity with alerting strategies, SLOs, SLIs, and incident response workflows
• Hands-on experience with scripting (Python, Bash) and automation tools
• Excellent communication and documentation skills
• English — Upper-Intermediate or higher

Nice to have:

• Experience with other observability tools (Datadog, Grafana, Prometheus, Splunk)
• Knowledge of CI/CD pipelines and DevOps practices
• Certifications in observability, cloud, or DevOps domains

What it’s like to work with us:

We are committed to being an equal opportunity employer, fostering equity, diversity, and inclusion. We welcome and celebrate the differences of all qualified applicants. Join our team for a career where your unique perspectives are not only valued but crucial to our success.