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On behalf of our trusted client, we are looking for a motivated and customer-oriented Customer Support Specialist to join their team. This is an excellent opportunity for candidates who are fluent in Croatian and have a good command of English.
Monday to Friday: 9:00 a.m. – 11:00 p.m. Saturday & Sunday: 10:00 a.m. – 7:00 p.m.
B.A.B. Consult" Ltd is an authorized agency for staff selecting procedures and consulting with registry number 3051/2020 at the employment agency. Our mission is to meet the proven employers in our country with valuable employees!
Responsibilities:
- Provide high-quality customer support via phone, email, or chat
- Handle customer inquiries, requests, and complaints in a professional manner
- Ensure customer satisfaction by delivering accurate and timely information
- Follow internal procedures and quality standards
Monday to Friday: 9:00 a.m. – 11:00 p.m. Saturday & Sunday: 10:00 a.m. – 7:00 p.m.
Requirements:
- Croatian – Native level (mandatory)
- English – B2 level
- Strong communication and problem-solving skills
- Customer-oriented mindset
- Basic computer skills
- Previous experience in customer service will be an advantage
- 4 weeks of paid training
- Attractive salary
- Stable employment with a reputable company
- Structured onboarding and professional training
- Supportive work environment and career development opportunities
- Social benefits
B.A.B. Consult" Ltd is an authorized agency for staff selecting procedures and consulting with registry number 3051/2020 at the employment agency. Our mission is to meet the proven employers in our country with valuable employees!