Customer Service Specialist with German

With over 30 years of experience in the Transport & Logistics industry, Discordia is an established leader, ranked among the top 20 transport companies in Europe. We cover over 70 countries worldwide, with 40 of them in Europe, constantly expand our global coverage and physical presence.

Customer Service Specialist with German

Key Responsibilities:

· Supports our network of clients in Germany regarding logistics matters

· Provides in time and accurate information regarding road transport shipments execution

· Understanding customers’ needs to be able to deliver the best solution for each of them in line with our key performance indicators

· Participates in solving problems that arise during shipments execution

· Maintains operational contacts with the company's counterparties such as – Sales and Forwarding teams

· Тracks and processes transport-related documents

· Performs other activities as per the requirements of the department

Requirements:

· Fluency in German and English language

· Good command in Bulgarian language would be considered as advantage

· Excellent communication and interpersonal skills

· Positive and people-oriented personality

· Ability to make effective decisions under pressure

· Previous experience in the transport & logistics sector would be considered as a strong advantage

What We offer:

· An opportunity to work for the fast-growing transportation and logistics company in Europe

· Opportunity to grow your career in the field

· Modern and dynamic working environment

· Permanent contract in Bulgaria

· Competitive remuneration package

If you are interested in our opportunity, please send your CV and a motivation letter.

Only shortlisted candidates will be contacted.

All applications will be considered under the terms and conditions of confidentiality in accordance with the regulations of personal data protection code.