For a client of ours - an international production company - we are searching for a Customer Service Specialist.

Responsibilities:

• Supports the marketing and the sales departments in their everyday work
• Submits information to clients regarding the products the company is offering
• Keeps updated the (potential) clients’ and suppliers’ data base, including contracts, products, prices, etc.
• Processes the clients’ orders, including transport, if needed
• Controls the set terms for production and delivery
• Collects feedback from clients
• Supports the process of collection of accounts receivable
• Prepares various reports and analyses

Requirements:

• University degree
• Excellent level of English (both written and spoken), a second foreign language will be considered as an advantage
• Prior customer service/ sales experience (advantage)
• Prior experience with SAP (advantage)
• Very good communication skills
• Positive and proactive attitude to identify opportunities within challenges
• Collaboration, analytical and problem-solving skills

Offer:

• Competitive renumeration
• Opportunities for development
• Food vouchers
• Travel allowances (if the person travels from a location outside of Shumen)
• Working hours: 08:00 to 17:00

HRme license - 2424/18.12.2017