Your Mission:

As a Customer Service Representative, you’ll play a vital role in driving success for our clients – small to medium-sized businesses – on behalf of a top global social media company. You’ll consult with advertisers, optimize their campaigns, and provide tailored solutions to maximize growth. With your proven sales expertise and relationship-building skills, you’ll become a trusted partner in helping clients achieve their goals.

What You Can Expect:

• Comprehensive Training & Support – You’ll receive onboarding, mentoring, and continuous learning opportunities to build your expertise in social media advertising solutions.
• Client Engagement – Work with small to medium-sized business advertisers to understand their goals, provide tailored solutions, and help them get the most out of their investments.
• Hands-On Experience – Gain practical sales experience by engaging with clients via phone and email, consulting them on product adoption, campaign optimization, and growth opportunities.
• Requirements:
• Strong motivation to build a career in sales and digital marketing.
• Excellent interpersonal and communication skills, with a solutions-oriented mindset.
• A natural team player who enjoys building relationships and helping clients succeed.
• Fluency in English.
• Previous experience in sales or customer service is a plus, but not required.

Benefits:

We really value our employees and therefore we offer a substantial remuneration package for all roles, which includes:

• Career Counselling
• Additional paid time off
• Flexible benefits
• Luxury health & dental insurance
• Life insurance
• Food vouchers
• Fuel card
• Multisport cards
• Employee Assistance Program
• Bonuses for special occasions
• Options to buy shares

Location: Sofia, Bulgaria Work Model: Full time work from office

About Accenture: We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™. Join Accenture to work at the heart of change.