Top Skills Recruitment is an agency, providing a full range of services in the sphere of HR. We assist Bulgarian and international companies attract the most suitable and skillful people. Our team consists of professionals with experience in consulting, possessing the skills needed to achieve excellent results.

We are looking for a CRM Associate on behalf of one of our clients - an international firm of business consultants and accountants.

Key Responsibilities:

• Proactively research potential clients, intermediaries, and contacts using internet searches, LinkedIn, company websites, public registries, and other open sources, and systematically populate the CRM with these details
• Populate and enrich CRM records with names, roles, contact details, company information, and relationship notes, ensuring data is complete, accurate, and well-structured
• Support the setup, customization, and maintenance of the company’s CRM system
• Segment and manage client and prospect data to enable targeted outreach and performance reporting
• Collaborate with accounting and client services teams to align CRM workflows and ensure key meeting outcomes and next steps are captured in the system
• Track and report on CRM usage, data quality, and pipeline activity, including identifying gaps in data and proposing actions to fill them
• Take part in regular planning sessions - both remote and in-person
• Supporting the team in LinkedIn publications and posts
• Develop a thorough understanding of the firm’s business lines and service offering across divisions
• Propose and help execute targeted marketing strategies to support business development and client acquisition
• Collaborate proactively on creation, maintenance, and distribution of marketing materials

Qualifications:

• Strong ability to search the internet and other public sources (e.g., LinkedIn, company registries, industry directories) to identify relevant contacts and extract key details efficiently
• Familiarity with CRM tools — or strong interest in developing CRM expertise
• Excellent communication, organization, and attention to detail
• Self-motivated and confident working independently in a remote environment
• Willingness to travel occasionally to London for team meetings
• English fluency required- Italian or other languages are a plus

Preferred Background:

• 2 years of experience in CRM support, administration, research, or a related field
• Degree or diploma in Business, Communications, Administration, or a related field
• Genuine interest in the accounting and tax industry

Conditions and Benefits:

• Flexible, remote work environment with supportive mentorship.
• Capacity to learn, listen and improve.
• Autonomous and independent approach.
• Real opportunities to grow and develop your skills in a tech-driven accounting and tax firm.
• Gain hands-on experience with CRM systems and business development processes.
• Join a collaborative, innovative, and professional international team.

Ready to Take the Next Step?

Great opportunities don’t wait, and neither should you. All applications will be treated as strictly confidential and only short-listed candidates will be contacted.

License for recruitment for Bulgaria: № 2399 / 15.11.2017 License for administration and protection of personal data: № 432025 / 23.10.2017