Compliance Agent with German and English Language
- Пълно работно време
- Постоянна работа
- Възможност за работа от вкъщи
- Подходяща и за студенти
- Подходяща и за кандидати с малък или без опит
Пълно описание
Compliance Agent with German and English Language
Description
Plus500 is looking for a Plus500 Compliance Agent with German and English Language to join us.
Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading, and options on futures. The company has subsidiaries in the UK, Cyprus, Australia, Israel, Seychelles, Singapore, Bulgaria, Estonia, the United States, and Japan. Plus500 Bulgaria is an integral part of the Plus500 global family and is considered the group's operations center.
Our Sofia office in the modern Capital Fort Building houses over 200 talented and passionate team members. We pride ourselves on providing one of the best office environments in Bulgaria, fostering a cozy, friendly, and supportive yet professional and stimulating international atmosphere.
What We’re Looking For:
We are looking for a Compliance Agent to join our Compliance team to guide and assist our clients with German & English languages, handling inbound and outbound communication for special projects and tasks. The right candidate for this role would be a customer satisfaction-oriented person, who understands the client’s needs and is ready to engage, listen, and act quickly to handle any situation.
Job Responsibilities:
Validating client’s information with a back-office system
Supporting customers through various channels, especially outbound calls and email
Analyzing and resolving customer queries
Presenting products and services in a professional way
Following strict compliance and regulation rules
Identifying and assessing customer needs
Requirements
Fluency in the German & English languages;
Proven experience in assisting clients via phone calls.
Excellent communication skills and positive attitude;
Excellent computer literacy;
Strong attention to detail & logical thinking
Experience in sales will be considered as an advantage.
Experience in a customer support environment will be considered as an advantage.
Benefits:
Description
Plus500 is looking for a Plus500 Compliance Agent with German and English Language to join us.
Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading, and options on futures. The company has subsidiaries in the UK, Cyprus, Australia, Israel, Seychelles, Singapore, Bulgaria, Estonia, the United States, and Japan. Plus500 Bulgaria is an integral part of the Plus500 global family and is considered the group's operations center.
Our Sofia office in the modern Capital Fort Building houses over 200 talented and passionate team members. We pride ourselves on providing one of the best office environments in Bulgaria, fostering a cozy, friendly, and supportive yet professional and stimulating international atmosphere.
What We’re Looking For:
We are looking for a Compliance Agent to join our Compliance team to guide and assist our clients with German & English languages, handling inbound and outbound communication for special projects and tasks. The right candidate for this role would be a customer satisfaction-oriented person, who understands the client’s needs and is ready to engage, listen, and act quickly to handle any situation.
Job Responsibilities:
Validating client’s information with a back-office system
Supporting customers through various channels, especially outbound calls and email
Analyzing and resolving customer queries
Presenting products and services in a professional way
Following strict compliance and regulation rules
Identifying and assessing customer needs
Requirements
Fluency in the German & English languages;
Proven experience in assisting clients via phone calls.
Excellent communication skills and positive attitude;
Excellent computer literacy;
Strong attention to detail & logical thinking
Experience in sales will be considered as an advantage.
Experience in a customer support environment will be considered as an advantage.
Benefits:
Facilities
- Gym
- Video Games
- Fully Stocked Kitchen
- Recreation area
- Ping Pong Table
- Jago Football table
- End of the year party
- Summer team building
- Annual Team Days
- Event calendar with various social gatherings
- Tickets to games of our sponsored teams
- Subsidized meals
- Multisport and Coolfit card
- Health insurance with dental care
- 50% subsidized annual public
- transport card
- Bring a Friend Program
- Birth/Birthday Gifts