Hallo! Our partner, a global leader in innovative lighting and technology solutions, is expanding its customer support team in Bulgaria.

We’re seeking motivated German speakers who are passionate about providing high-quality service in a dynamic environment.

What They Offer:

• Working hours: Monday–Friday, 09:00–21:00 (rotational shifts) - weekends off for a healthy work-life balance
• Work model: On-site in Sofia, with the possibility to switch to hybrid work after 6 months
• Training: One month of fully paid, structured onboarding with continuous mentoring and product knowledge sessions
• Environment: Modern office setting with a friendly, international, and inclusive culture where collaboration is encouraged
• Development: Access to ongoing skills training, internal mobility opportunities, and career growth programs
• Support: A dedicated management team focused on your well-being and professional progress
• Compensation: Competitive salary package, performance-based incentives, and a comprehensive social benefits plan

You Will:

• Support clients in German via phone, email, and chat;
• Provide information, resolve issues, and ensure customer satisfaction;
• Represent a trusted global brand in lighting and energy solutions.

Requirements:

• German: C1 level;
• English: B1–B2 level;
• Excellent communication and problem-solving skills;
• Experience in customer support is beneficial but NOT required.

Apply today! We will be waiting for your CV. Let us provide you with consultation and support until you successfully secure your position - for free

"B.A.B. Consult" Ltd is an authorized agency for staff selecting procedures and consulting with registry number 3051/2020 at the employment agency. Our mission is to meet the proven employers in our country with valuable employees!