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Role Overview

The Accenture Change Management Consultant supports transformation initiatives within the Service Supply Chain CDM operation. The role partners closely with client stakeholders and internal Accenture teams to ensure initiatives are aligned, effectively executed, and successfully adopted, in line with the agreed governance and transformation framework. Transformation initiatives span varying levels of complexity (“T1, T2, T3”), requiring tailored stakeholder engagement, structured coordination, and disciplined execution.

Key Responsibilities:

• Drive end-to-end change management for CDM transformation initiatives, ensuring alignment between the client and Accenture priorities
• Orchestrate stakeholder engagement across business, operations, and IT to enable smooth adoption of changes
• Manage and track transformation initiatives across the governance model, ensuring transparency on progress, risks, and dependencies
• Identify, assess, and mitigate risks and resistance to change to protect delivery outcomes
• Facilitate clear and consistent communication across stakeholders to support adoption and alignment
• Monitor benefits realization, ensuring initiatives deliver measurable improvements in CDM performance
• Support prioritization and sequencing of initiatives based on complexity and business impact

Success Measures:

• Seamless implementation of transformation initiatives with minimal disruption
• Strong stakeholder alignment across client's and Accenture teams
• Timely delivery of initiatives within agreed governance and timelines
• Sustainable adoption of changes, resulting in measurable CDM performance improvements
• Realization of targeted business outcomes (efficiency, CX, and operational performance)

Key Characteristics:

• Structured and proactive approach to managing change in complex environments
• Strong stakeholder management and communication capabilities
• Ability to operate across different initiative types (quick wins to complex transformations)
• Outcome-focused mindset with emphasis on adoption and value realization
• Operates within a “one-channel” governance model for change across Cisco and Accenture
• Enables acceleration from quick wins (process optimization) to larger IT-led transformations
• Focuses on adoption-led value realization, not just delivery of initiatives
• Supply chain knowledge – after sale
• Project management experience
• Delivery knowledge
• Strategic thinking

Benefits:

• We really value our employees and therefore we offer a substantial remuneration package for all roles, which includes:
• Career Counselling
• Additional paid time off
• Hybrid working model
• Flexible benefits
• Luxury health & dental insurance
• Life insurance
• Food vouchers
• Fuel card/Public transport card
• Multisport cards
• Employee Assistance Program
• Bonuses for special occasions
• Options to buy shares