At Astrea Recruitment, we are committed to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say that we have been among the best in the recruitment field for 16 years. We believe that we can change people's lives by helping them become the best version of themselves. We participate in the development of many Bulgarian and international companies, helping them find the right people and solutions for their business. Our network of satisfied candidates and clients continues to grow, remaining our greatest pride and motivation.

For one of our clients – a company offering a new perspective and a fresh approach to the BPO field. We are on a search for skilled, friendly and motivated individuals for the role of Business Travel Support with Dutch or German and English

Essential Duties and Responsibilities:

• Communicating with business travel customers and discussing travel preparations;
• Providing high quality customer experience and striving to leave a positive impression;
• Assisting with hotel reservations and other possible travel related issues;
• Helping with flights and other modes of travel;
• Arranging everything and ensuring that customers are satisfied with mode of travel and

accommodation.

Requirements:

• Fluent in Dutch or German and English;
• Experience of minimum 2 years in travel or a similar field;
• Previous experience in customer service is a plus;
• Skilled with any of global distribution systems (Amadeus, Galileo, Sabre, Worldspan,

Apollo…) are a plus;

• PC literate, friendly and motivated to provide a high-quality service.

Our client offers:

• Full time job and paid annual leave days;
• Additional life insurance and a monthly transport allowance;
• Attractive remuneration and a medical plan (fully covered by the company);
• Various trainings available for advancing your skillset;
• Different career development options;
• Modern and comfortable space with a great working climate.

If you feel excited and confident that you're the perfect fit, we encourage you to take the next step. Kindly share your detailed resume in English when you get a chance. (and don't forget to include the reference number SM_BTSDG).

Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Astrea Recruitment, reg. No 1809).