At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 19 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our ever-growing network of happy candidates and clients is what drives us forward. Let’s shape the future together!

For one of our clients - a global leader in B2B sales services, specializing in driving revenue growth and digital transformation through strategy, talent, and technology, we are looking for a B2B Client Success Specialist with French and English (Hybrid).

Responsibilities:

• Manage and grow a portfolio of B2B clients by building long-term partnerships and identifying new business opportunities;
• Drive account growth through renewals, upselling, and cross-selling tailored solutions;
• Support clients throughout their onboarding journey and encourage successful product adoption;
• Act as a trusted advisor by providing strategic insights that help customers achieve their business goals;
• Partner with cross-functional teams to deliver a seamless and outstanding customer experience;
• Keep CRM records up to date while monitoring account performance and sales opportunities.

Qualifications:

• Fluent in French and English, with excellent written and verbal communication skills;
• Previous experience in B2B sales, account management, customer success, or business development;
• Strong commercial mindset with a passion for achieving and exceeding targets;
• Excellent relationship-building, negotiation, and problem-solving abilities;
• Familiarity with CRM platforms such as Salesforce, Microsoft Dynamics, or similar systems is an advantage;
• Proactive, organized, and comfortable working in a dynamic, fast-paced international environment.

Our client offers:

• Monday-Friday standard working hours (hybrid model);
• Employee benefits, including discounts and a Multisport Card;
• Monthly allowance for transportation/internet (on top of salary);
• Bonuses for major life events (marriage, childbirth, graduation);
• Health and dental insurance, plus life insurance coverage;
• Performance-based bonuses;
• Office near convenient public transport.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next step. Kindly share your detailed resume in English when you get a chance. (and don’t forget to include the reference number SM_).

Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Astrea Recruitment, license No 1809).