Why Ingram Micro?

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart.

What you’ll do?

• Timely collect customer debts, including identification and follow-up of invoices which have not been settled by the due date
• Active management of customer accounts through use of statements and close contact with the customer’s accounts payable department to ensure payments have been scheduled, and to identify invoices under query or dispute
• Be the first point of contact for the customer on invoice related issues
• Maintenance of customer accounts to ensure accurate and timely reconciliation
• Maintain overall perspective on the performance of the customer account (including information on payment history, peak balances, seasonal requirements, adherence to IM agreed terms etc) to identify trends, anomalies and potential future issues
• Review of held orders to decide on appropriate course of action with minimum delay
• Release orders
• Review of credit lines to identify opportunities to maximise profitable sales
• Manage positive and constructive customer relationships
• Manage positive and constructive relationships with country teams involved with customers, ensuring open dialogue and good teamwork where issues or disputes arise

What you’ll bring?

• Two year college degree or equivalent experience and minimum 3-year experience in functional area /

High School Diploma or equivalent and 5 years functional experience

• Basic MS Excel skills
• Good knowledge in English
• Accuracy and a strong degree of urgency
• Flexible Social skills
• Ability to prioritize and perform work

What we have for you?

• Competitive salary & Bonus system? – Yes, of course!
• Additional health and life insurances? – Very good ones, by the way.
• Food vouchers & Transport Allowance? – Absolutely!
• Well-being Program & Multisport card? – We care about our health, so yes!
• Referral and baby bonus? – No doubt about it.
• Paid holiday days increasing in time? – Of course.
• Company discounts, that are actually usable? – You bet!
• Language courses? – Just choose one of five languages.
• Free access to LinkedIn Learning Platform? – Yes, yes, yes.
• Many trainings and academies, including opportunity for ACCA certification? – Obviously.
• Great career growth and development opportunities? – Let’s see… Yes!
• Hybrid type of work? – Absolutely!
• Recognition awards? – Of course.
• Trending social media accounts? – Go and check for yourself
• Modern office space with free coffee and hot beverages? – And the coffee is actually good!

Interested? We thought so – apply now!