At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our ever-growing network of happy candidates and clients is what drives us forward. Let’s shape the future together!

For one of our clients – a worldwide pioneer in providing exceptional client interactions, enhancing lives with each engagement for the leading global brands, we are looking for – Air Travel Voice Support with English.

What You’ll Do Handle inbound calls related to flights, policies, baggage, and promotions Solve customer issues with clarity, empathy, and professionalism Keep customers informed, satisfied, and loyal Be a brand ambassador for some of the world’s best-known airlines

What You Bring Great English communication skills Experience in customer service or call centers Calm, solutions-first approach under pressure Tech-savvy and able to multitask

What You Get Paid training and a supportive team Health insurance + extra medical perks Food vouchers & discounted fitness card Access to coaches and mental wellness support A friendly, professional work atmosphere

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next step. Kindly share your detailed resume in English when you get a chance. (and don’t forget to include the reference number SM_).

Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Astrea Recruitment, reg. No 1809).