About us

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.

Our Account Management Professional with French:

• Maintain E2E cycle management for a portfolio of B2B customers from the IT industry to close deals/ increase revenue
• Maintains accurate customer master record including licenses, software, and service contract expiration dates; shipping address; updates customer contact information in the CRM or other available tools required by the business
• Manages areas of focus to meet set targets and maintain the existing customer base and revenue.
• Answers customer inquiries via e-mail to fulfill requests for information and resolution of basic/standard issues or sales inputs within the defined SLA.
• Utilizes existing client relationships to generate referral new business leads
• Manages relationships with designated contacts (i.e. purchasing agents) in efforts to grow sales and maintains a business partnership

About you

You are:

• Pro-active!
• Great storyteller and an even better listener
• Thinking outside the box to drive positive improvement

But you also:

• Have excellent communication skills: written and verbal required.
• Demonstrate ability to meet deadlines
• Are a team player willing to share learnings from successes and challenges alike
• Have an authentic approach
• Fluently speak French
• Have good English
• Have previous sales/customer service experience

About our offer Why join? Well, firstly, because we are amazing. But if this is not enough, we also offer:

• Competitive salary & Bonus system
• Additional health insurance
• Food vouchers & Transport Allowance
• Well-being Program & Multisport card
• Referral and baby bonus
• Paid holiday days increasing in time
• Chance to practice foreign language skills and attend different trainings
• Various opportunities for career development and growth within the company
• Free access to LinkedIn Learning Platform
• Hybrid type of work
• Modern office space with free coffee and hot beverages
• Recognition awards

We do not finish with the good news, because we have:

• Impressive parties
• Lots of social events
• Company discounts
• A unique open-minded culture
• Fresh, lively and friendly work environment
• Trending TikTok and Instagram accounts
• Inspiring leaders

We promise our recruitment process is not scary. It is even fully remote. Apply now!