Top Skills Recruitment is an agency that provides a full range of HR services. We assist Bulgarian and international companies attract the most suitable and skilled people. Our team consists of professionals with experience in consulting and the skills needed to achieve excellent results.

For our client, financial services firm that offers a wide variety of products aimed at both individual and institutional investors - we are searching Account Representative.

Key Responsibilities:

• Contribute to growing company's client base by reaching out to leads, guiding them through account setup, and ensuring a smooth onboarding process
• Handle client inquiries via chat, phone, email, and Salesforce, providing quick and effective solutions to ensure satisfaction
• Build and maintain strong relationships with clients and partners, addressing their needs and offering exceptional support
• Assist in planning and executing Sales & Support strategies, offering insights to align with company goals
• Represent the company at international events, boosting brand visibility and engaging potential clients
• Develop expertise in marketing, social media, and event coordination, collaborating with teams to drive organizational success

Required Skills and Qualifications:

• Fluent in English with strong written skills
• Proven ability to deliver excellent customer service and ensure satisfaction
• Strong verbal and written communication skills
• Open to continuous learning and skill development
• Fluent in Indonesian, Malaysian, Vietnamese, Thai or Hindi
• Experience with CRM systems like Salesforce will be a plus

What We Offer:

• Excellent prospects for both professional and personal growth
• Attractive salary with quarterly performance bonuses
• Work in a diverse, global team
• Travel opportunities to our offices in London, Portugal, Brazil, and the Bahamas
• Additional perks, including a multisport card and comprehensive health (and dental) insurance
• Employee referral program
• Office-based role/ Standard working time

All applications will be treated as strictly confidential and only short-listed candidates will be contacted. Please send your CV in English.

Keywords: Indonesian/ Malaysian/ Vietnamese/ Thai / Hindi / BPO/ Customer support/ Customer Service/

License for recruitment for Bulgaria: № 2399 / 15.11.2017 License for administration and protection of personal data: № 432025 / 23.10.2017