Top Skills Recruitment is an agency, providing a full range of services in the sphere of HR. We assist Bulgarian and international companies in attracting the most suitable and skillful people for them. Our team consists of professionals with experience in consulting, possessing the skills needed to achieve excellent results.

Our client is an independent brokerage offering Forex, CFD, and Spread Betting trading.

Job Purpose: Develop the market by mainly converting interested prospects through sales activities and help them through the account opening process.

Primary responsibility:

• Client Base Expansion: Actively contribute to the growth of our client base by engaging in sales activities. This includes reaching out to promising leads, guiding them through the account opening process, and fostering a positive onboarding experience.
• Client Queries Management: Address general client inquiries promptly and effectively through various channels, such as chat, telephone, email, and Salesforce. Provide comprehensive and insightful responses to ensure client satisfaction.
• Relationship Building: Establish and nurture relationships with potential clients and business partners. Maintain excellent client relationships by understanding their needs and providing exceptional support.
• Sales & Support Planning: Collaborate in the planning and execution of Sales & Support strategies. Contribute valuable insights to enhance these plans, ensuring alignment with organizational objectives.
• International Event Participation: Represent the company at international events to promote brand awareness and engage with potential clients. Contribute to creating a strong presence and networking opportunities.
• Skill Development: Actively develop skills in marketing, social media, and event organization. Collaborate with relevant departments to contribute to overall organizational success.

Qualifications:

• Fluent German or Indonesian speaker with excellent written skills
• English is a must
• Customer Service skills and experience
• Experience or desire to develop in the commercial field
• Communication Skills
• Adaptability
• CRM System Knowledge: Familiarity with CRM systems, such as Salesforce(advantage)
• Financial Market Understanding: Knowledge of FX and CFD markets, as well as derivative products(advantage)

The offer:

• Additional health insurance
• 20 days paid annual leave
• Bonus system
• On-site work
• Standard working hours with the possibility of flexibility
• Nice and friendly environment

Please send your CV in English!

All applications will be treated as strictly confidential and only short-listed candidates will be contacted.

License for recruitment for Bulgaria: № 2399 / 15.11.2017 License for administration and protection of personal data: № 432025 / 23.10.2017