Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

We are looking for our new HR Manger (Maternity cover)

The Role

• Foster a positive work environment by promoting open communication, addressing employee concerns, and resolving conflicts.
• Advise and support managers on employee relations matters, including disciplinary actions, grievances, and performance improvement plans.
• Develop and implement employee engagement initiatives to enhance morale and promote a positive company culture.
• Oversee the administration of compensation and benefits programs, ensuring compliance with company policies and applicable regulations.
• Collaborate with finance and payroll departments to ensure accurate and timely processing of payroll and benefits administration.
• Provide guidance and support to managers in conducting effective performance evaluations and addressing performance issues
• Identify and implement initiatives to enhance employee performance and productivity.
• Generate HR reports and analytics to support strategic decision-making and monitor HR metrics.
• Develop and update HR policies and procedures in accordance with applicable laws and regulations.
• Ensure company-wide compliance with HR policies and legal requirements, conducting regular audits and taking corrective actions as needed.
• Stay informed about changes in employment laws and regulations, proactively advising management on necessary adjustments to policies and practices.

The Candidate

• Education in Human Resources, Business Administration, or a related field.
• Proven experience in HR management, specifically in HR operations.
• Thorough understanding of employment laws, regulations, and best practices.
• Strong knowledge of HRIS systems and proficiency in HR software applications.
• Excellent communication and interpersonal skills.
• Excellent English language (C1).
• Strong problem-solving and decision-making abilities.
• Exceptional organizational and time management skills.
• Has good computer literacy.

FOUNDEVER™ OFFERS YOU:

• Work in our Varna or Sofia office with the possibility of W@H;
• Competitive remuneration scheme;
• Social package including: additional healthcare insurance, gift vouchers, sport card discounts;
• To participate in company initiatives – charity activities, team buildings, sports events, internal competitions;
• Opportunities for a long-term professional career;
• Entitlement to company internal training and development accordingly global standards;

The recruitment process is entirely REMOTE.

We are looking forward to receiving your application!

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